Officer, HSBC - Job Offer

HSBC

Location:
Hong Kong, Kowloon City

Category:
Banking

Contract Type:
Employment contract

Salary:

Not provided

Save Job

Apply Position

Job Description:

Within International Wealth and Premier Banking, we serve 41 million customers globally, including 6.7 million who are international. The International Wealth and Premier Banking Chief Operating Office supports the business to deliver exceptional customer journeys and increase efficiency across our global network. We support the business through effective governance, financial and risk management, transformation, and operational management, ensuring that all International Wealth and Premier Banking business units and markets have the right capabilities and procedures to compete effectively and grow safely. Partner with teams in Technology and Digital Business Services to bring innovative, digital-first solutions

Job Responsibility:

Supervise a team of subordinate running daily corporate actions tasks to meet Service Level Agreement (SLA) and Schedule of Services (SOS) requirement agreed with internal clients
Manage team’s performance by providing training and coaching to staffs, work allocation, giving effective instruction and solution
Conduct the performance appraisals for subordinates
Assist the Assistant Manager overseeing daily corporate actions tasks of his/her team
Approve and execute corporate actions instruction in timely schedule and organize work to achieve zero error result
Allocate resources optimally to meet fluctuating business volume
Detect problem proactively and provide solution quickly
Report any foreseeable operations problem and resources issues to superior on preventive basis
Monitor the performance of offshore team
Provide details procedure, guidance and link up offshore team and subordinates in executing daily tasks effectively
Involve in resources planning to deal with surge of volume
Maintain accurate customer service with respect to corporate actions and related duties
Contribute in new business workflow planning, provide recommendations or implementation to enhance customer services
Observe and carry out requirements listed in SOS consistently and reports any variance
Safeguard the Bank from financial and reputation loss by adhering to system and procedural controls
Obtain clear instruction to carry out compliance and management control requirements in daily operations
Contribute to cost savings or the bank’s profitability through recommendation, suggestion, and implementation to increase productivity and enhance revenue

Requirements:

Excellent understanding of global securities and derivatives markets and products including market practice details
Experienced in securities fields
Solid experienced and track record in managing subordinates
Ability to deal tactfully and effectively with, custodian, customers and service providers
Effective communication and interpersonal skill
Good command of spoken and written English, best with oral Mandarin
Good knowledge in using MS Excel and Words. GHSS, Euclid, Bloomberg, iFAS, CMT
Preferably licensed member of HKMA or SFC or equivalent organization for those incumbents with close customer encounter

What we offer:

Flexible working
Workplace fostering continuous professional development
Growth opportunities
Inclusive and diverse environment

Additional Information:

Job Posted:
August 17, 2025

Expiration:
August 31, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

View All Jobs In This Company

Job Link Share:

Officer

HSBC

Location:Hong Kong, Kowloon City

Category:Banking

Contract Type:Employment contract