Officer, Private Bank Client Know Your Customer Quality Assurance Client Onboarding Analyst Job at Citi (Kowloon City)

Private Bank Client Know Your Customer Quality Assurance Client Onboarding Analyst

We’re currently looking for a high caliber professional to join our team as Offi...

Location

Hong Kong , Kowloon City

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

3-5 years of experience in KYC/AML process, compliance, operations, risk & control functions
Demonstrated interpersonal skills, pro-active team player but also able to work independently, with strong written and verbal communication skills
Ability to manage multiple stakeholders across levels, businesses, and geographies
Highly motivated, persistent, and able to work in a structured, high volume, time sensitive, high-risk environment
Capable of multitasking and eager to learn multiple products in a challenging environment. Fast learner, strong attention to detail, and willingness to go extra mile
Proficient in handling urgent and escalation cases and manage internal team expectations
Proficient in Microsoft Office Applications
Consistently demonstrates clear and concise written and verbal communication skills
Proficient knowledge of English (written and spoken)
Bachelor’s/University degree or equivalent experience

Job Responsibility

Responsible to perform independent Client Onboarding KYC due diligence functions of new and existing clients across a variety of teams including private bankers, operations and compliance
To review clients' profiles and work with banker team to fulfill onboarding requirement, full compliance of Bank’s AML/KYC standards, local laws and regulations
Perform Client Name Screening disposition, Sanctions review and Enhanced Due Diligence
Identify and highlight suspicious money laundering activities, deficiencies and other non-compliance issues to management
To prepare client risk assessments and various MIS reports for management reporting to facilitate relevant reviews and strengthening the control process
To observe ongoing gap analysis on policies and standards against existing processes, identify improvement initiatives for streamlining the KYC and Onboarding process
Acts as SME to other stakeholders
Focuses on timely and accurate delivery of all responsible functions, as well as delivering superior customer service and resolution of customer issues, guided by service level agreements and efficiency/accuracy standards
Performs day to day management of volume processing, including daily management of in-process, pending, and service-related activities, ensuring requirements are clearly defined to support all scenarios of KYC account opening and maintenance requirements
Establishes and maintains close working relationship with client, stakeholder and within team to facilitate an open and direct communication of issues, needs, queries and system setups, in such that these may be responded to in an efficient, prompt and professional manner

What we offer

Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country
We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world
We empower our employees to manage their financial well-being and help them plan for the future
Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses
We have a variety of programs that help employees balance their work and life, including generous paid time off packages
We offer our employees resources and tools to volunteer in the communities in which they live and work. In 2019, Citi employee volunteers contributed more than 1 million volunteer hours around the world

Fulltime

Private Bank Client Know Your Customer Quality Assurance Analyst

The Citi Private Bank Client Know Your Customer Quality Assurance Ops Specialist...

Location

Hong Kong , Kowloon City

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

4-6 years of experience in KYC/AML process, compliance, operations, risk & control functions
Demonstrated interpersonal skills, pro-active team player but also able to work independently, with exceptional written and verbal communication skills
Ability to manage multiple stakeholders across levels, businesses, and geographies
Highly motivated, persistent, and able to work in a structured, high volume, time sensitive, high-risk environment
Capable of multitasking and eager to learn multiple products in a challenging environment. Fast learner, strong attention to detail, and willingness to go extra mile
Proficient in handling urgent and escalation cases and manage internal team expectations
Proficient in Microsoft Office Applications
Consistently demonstrates clear and concise written and verbal communication skills
Proficient knowledge of English (written and spoken)
Bachelor’s/University degree or equivalent experience

Job Responsibility

Responsible to perform independent Client Onboarding KYC due diligence functions of new and existing clients across a variety of teams including private bankers, operations and compliance
To review clients' profiles and work with banker team to fulfill onboarding requirement, full compliance of Bank’s AML/KYC standards, local laws and regulations
Perform Client Name Screening disposition, Sanctions review and Enhanced Due Diligence
Identify and highlight suspicious money laundering activities, deficiencies and other non-compliance issues to management
To prepare client risk assessments and various MIS reports for management reporting to facilitate relevant reviews and strengthening the control process
To conduct ongoing gap analysis on policies and standards against existing processes, identify improvement initiatives for streamlining the KYC and Onboarding process and keep the guidelines/procedures up to date
To coach the junior team members, provide guidance in exception handling. Acts as SME to senior stakeholders
Focuses on timely and accurate delivery of all responsible functions, as well as delivering superior customer service and resolution of customer issues, guided by service level agreements and efficiency/accuracy standards
Performs day to day management of volume processing, including daily management of in-process, pending, and service related activities, ensuring requirements are clearly defined to support all scenarios of KYC account opening and maintenance requirements
Establishes and maintains close working relationship with client, stakeholder and within team to facilitate an open and direct communication of issues, needs, queries and system setups, in such that these may be responded to in an efficient, prompt and professional manner

Fulltime

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Ensure staff is working together as a team to ensure optimum service and that gu...

Location

Singapore , Singapore

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or G.E.D. equivalent
At least 2 years of related work experience
At least 1 year of supervisory experience

Job Responsibility

Ensure staff is working together as a team to ensure optimum service and that guest needs are met
Inspect grooming and attire of staff, and rectify any deficiencies
Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc
Inspect storage areas for organization, use of FIFO, and cleanliness
Complete scheduled inventories and stock and requisition necessary supplies
Monitor dining rooms for seating availability, service, safety, and well being of guests
Complete work orders for maintenance repairs
Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees
and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process
Follow all company and safety and security policies and procedures

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As a Cloud Managed Services Engineer (L2) at NTT DATA, you'll play a critical ro...

Location

Indonesia , Jakarta Pusat

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Experience in Windows Server Administration, Linux Server Administration, Virtualization Administration, Server Hardware, and Storage Administration
Moderate experience in managed services and knowledge of ticketing tools like ServiceNow
Knowledge of management agents, redundancy concepts, and supported technical domains like Network, DATA Center, Telephony, Exchange, Storage, Cloud, and Backup
Strong planning skills with an ability to adapt to changing circumstances
Ability to communicate and work effectively across different cultures and social groups
Active listening skills, including paraphrasing and probing for further relevant information
Positive outlook and ability to thrive in a pressurized environment
Willingness to work longer hours when necessary and maintain a client-focused approach
Bachelor’s degree in information technology/computing or equivalent work experience

Job Responsibility

Proactively monitor, identify, investigate, and resolve cloud-based incidents and service requests
Handle second-line support for incidents and requests with medium complexity
Monitor work queues, resolve incidents in a timely manner, and update tickets
Identify and analyze issues before they impact clients
Provide second-level support and work closely with other teams and clients
Execute changes with identified risks and mitigation plans
Lead client escalations for operational issues
Contribute to the change management process
Ensure all changes have proper approvals
Plan and execute approved maintenance activities

Fulltime

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ALDI is looking for passionate and driven individuals to join our Store Manager ...

Location

United States , Oxon Hill

Salary:

113000.00 USD / Year ▼

Aldi

Expiration Date

Until further notice

Requirements

Ability to develop rapport, trust, and open communication that enhances the performance of direct reports
Ability to work independently and within a team to provide effective leadership of store personnel and achieve planned results
Ability to understand and apply management principles to achieve the store's goals and compliance expectations
Ability to perform leadership and administrative duties
Ability to provide prompt and courteous customer service
Ability to operate all store equipment such as cash registers, floor scrubber, cardboard baler, pallet jacks, handheld devices, computers, etc., and to perform all operational tasks effectively and efficiently to the standard
Ability to facilitate group involvement when conducting meetings
Develops and maintains positive relationships with internal and external parties
Ability to interpret and apply ALDI operating policies and procedures
Ability to effectively communicate both verbally and in writing

Job Responsibility

Communicates job responsibilities and performance expectations to direct reports to ensure desired results
leads and develops store personnel
Develops and implements action plans using company provided resources to improve operating results
Oversees the appropriate resolution of employee and customer concerns, aligning with the district manager, as needed
Interviews candidates for store positions and provides recommendations to the district manager
Manages personnel, including recommending personnel for advancement and termination as appropriate
Communicates, cooperates, and interacts effectively with all levels of ALDI personnel, customers, third-party vendors and business partners
Collaborates in the resolution of any issues that arise within the store to minimize potential liability for the division and the company
Leads, develops, and supervises the team to develop sales, engage our teams, satisfy our customers and achieve consistent high performance
Understands and oversees the execution of the overarching company strategy while communicating and modeling the core values of the organization

What we offer

401(k) Plan
Company 401(k) Matching Contributions
Employee Assistance Program (EAP)
PerkSpot National Discount Program
Medical, Prescription, Dental & Vision Insurance
Generous Vacation Time & 7 Paid Holidays
Up to 6 Weeks Paid Parental Leave at 100% of pay
Up to 2 Weeks Paid Caregiver Leave at 100% of pay
Short and Long-Term Disability Insurance
Life, Dependent Life and AD&D Insurance

Fulltime

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Marketing Intern - Texas State University

Campus dining is seeking a highly motivated, self-driven, and creative part time...

Location

United States , San Marcos

Salary:

Not provided

Aramark

Expiration Date

Until further notice

Requirements

Must be able and willing to work for at least 10 hours a week
Moderate knowledge on Marketing or willingness to learn required
Experience on online social media channels (Instagram & Facebook)
Strong organizational skills and attention to detail
Positive attitude and willingness to learn
Ability to work independently with appropriate time management skills
Maintains excellent customer service and positive demeanor towards guest, customers, clients, co-workers, etc.
Adheres to Aramark safety policies and procedures including food safety and sanitation
Must be able to lift up to 40lbs for event setup
Ensures security of company assets

Job Responsibility

Manage social media campaigns across various platforms
Develop creative and engaging content for social media including graphics and videos
Develop monthly content calendar to be approved by the marketing team
Post 3 times/week
Maintain a digital image library
Design, organize and deliver appropriate marketing collateral, including Posters, Flyers, Digital Screens etc.
Refreshing location signage and identifying needs
Act as a secret shopper to audit locations
Assist in the planning and execution of marketing events on campus including promotional/informational tables
Includes marketing engagement tabling during event programming

Parttime

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Customer Service Manager

Robert Half is seeking a highly motivated and customer-focused Customer Service ...

Location

United States , Tyngsborough

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Minimum of 5 years of customer service experience
Minimum of 3 years of supervisory or management experience
Strong leadership, coaching, and team development skills
Excellent verbal and written communication skills
Highly organized with the ability to manage multiple priorities simultaneously
Strong problem-solving skills and attention to detail
Proficiency with Microsoft Office Suite, including Word, Excel, and Outlook
Experience with ERP or CRM systems preferred
Associate's or Bachelor's degree preferred

Job Responsibility

Provide leadership, direction, and support to the customer service team
Manage all aspects of the customer service process, including quotes, sample requests, order processing, and order acknowledgments
Prepare quotes and proposals in response to customer inquiries and requests
Work directly with customers to process orders, resolve issues, and ensure timely communication
Enter and maintain customer and order information within the company ERP/CRM system
Maintain customer records and databases with a high degree of accuracy
Manage internal quote tracking and customer request databases
Respond to customer inquiries and coordinate with appropriate internal departments to resolve issues
Follow up on quotations and proposals to support business development efforts
Collaborate with operations, sales, and management teams to ensure customer satisfaction and successful order fulfillment

What we offer

medical
vision
dental
life and disability insurance
company 401(k) plan

New

Teacher of Science

We know you are a knowledgeable, energetic and committed Science teacher. Join a...

Location

United Kingdom , Woking

Salary:

34398.00 - 52490.00 GBP / Year

Randstad

Expiration Date

July 15, 2026

Requirements

Teaching
121 teaching experience
ability to communicate with parents
ability to work well under pressure
able to inspire
be a role model
building rapport with children
career driven
communication
effective discipline

What we offer

A school that values the teaching of Science
A highly successful and supportive department
An innovative staff team
Rooms equipped with interactive LED screens
New facilities including a Library and Planetarium and Performance Space
Excellent training and leadership development programmes
A secure school budget, allowing for smaller class sizes
Pay rises Respected
Teacher pension scheme
Gym

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Officer, Private Bank Client Know Your Customer Quality Assurance Client Onboarding Analyst

Job Description

Job Responsibility

Requirements

What we offer

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