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Officer of Events and Communication Management

https://www.hsbc.com Logo

HSBC

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Location:
China, Shenzhen

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Category:
Insurance

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Contract Type:
Employment contract

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Salary:

Not provided

Job Description:

This position involves leading event management operations, driving continuous improvement, building strong relationships with stakeholders, optimizing processes, and ensuring compliance with relevant standards.

Job Responsibility:

  • Oversee end-to-end event management, including conceptualization, logistics coordination, vendor management, and post-event analysis
  • Drive continuous improvement initiatives and foster a culture of innovation within the team
  • Identify and implement new technologies or processes that can enhance efficiency and effectiveness
  • Develop and maintain strong relationships with key customers and stakeholders
  • Gather feedback regularly to understand their needs and expectations, and use this information to drive improvements in products and services
  • Ensure transparent and effective communication channels are in place
  • Regularly update stakeholders on project progress, address concerns promptly, and manage expectations to build trust and loyalty
  • Stay informed about market trends, competitor activities, and customer preferences
  • Use market insights to inform business strategies and maintain a competitive edge
  • Foster a culture of innovation and continuous improvement within the team
  • Effectively manage conflicts within the team or between departments
  • Promote a positive and constructive work environment by addressing issues promptly and fairly
  • Continuously evaluate and improve operational processes to enhance efficiency and reduce costs
  • Implement quality control measures to ensure consistent service delivery and product standards
  • Identify potential risks and develop mitigation strategies
  • Monitor risk factors regularly and adjust plans as necessary to minimize impact on business operations
  • Ensure that all activities comply with relevant regulations, policies, and industry standards
  • Stay updated on legal requirements and implement necessary changes to maintain compliance

Requirements:

  • Strong educational background with bachelor's degree
  • At least 1 years of work experience in insurance companies or financial institution
  • Customer events and marketing events related experience is preferred
  • Team player and strong communication and interpersonal skills
  • Excellent Microsoft Skills of Excel and PowerPoint, especially in PPT presentation
  • Able to work under multi-task environment and to travel
  • Strong analytical skills
  • Proficiency in English

Nice to have:

Customer events and marketing events related experience

What we offer:
  • Continuous professional development
  • Flexible working
  • Opportunities to grow within an inclusive and diverse environment

Additional Information:

Job Posted:
July 24, 2025

Expiration:
September 14, 2025

Employment Type:
Fulltime
Work Type:
Hybrid work
Job Link Share:
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