Officer-Loss Prevention Job at Marriott Bonvoy (Panama City)

Officer-Loss Prevention

Marriott Bonvoy

Location:
Panama , Panama City

Category:
Hospitality and Tourism

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

Patrol all areas of the property; assist guests with room access. Monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system. Lock property entrances when required. Conduct daily physical hazard inspections. Respond to accidents, contact EMS or administer first aid/CPR as required. Assist guests/employees during emergency situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest/employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all Security/Loss Prevention related incidents. Handle all interruptions and complaints. Resolve safety hazard situations. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Report to scenes of vehicle accidents/thefts. Call for assistance using proper code responses. Complete a Loss Prevention shift summary/daily activity report. Maintain confidentiality of all Security/Loss Prevention and property reports/documents; release information only to authorized individuals. Conduct investigations and gather evidence. Conduct interviews with relevant parties.

Requirements:

Patrol all areas of the property
assist guests with room access
monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system
lock property entrances when required
conduct daily physical hazard inspections
respond to accidents, contact EMS or administer first aid/CPR as required
assist guests/employees during emergency situations
notify appropriate individuals in the event of accidents, attacks, or other incidents
defuse guest/employee disturbances
call for outside assistance if necessary
complete incident reports
handle all interruptions and complaints
resolve safety hazard situations
escort any unwelcome persons from the property
report to scenes of vehicle accidents/thefts
call for assistance using proper code responses
complete a Loss Prevention shift summary/daily activity report
maintain confidentiality
conduct investigations and gather evidence
conduct interviews
follow all company policies and procedures
report accidents, injuries, and unsafe work conditions
complete safety training and certifications
ensure uniform and personal appearance are clean and professional
maintain confidentiality of proprietary information
protect company assets
welcome and acknowledge all guests
anticipate and address guests’ service needs
assist individuals with disabilities
thank guests with genuine appreciation
speak with others using clear and professional language
prepare and review written documents accurately and completely
develop and maintain positive working relationships
support team to reach common goals
comply with quality assurance expectations and standards
stand, sit, or walk for an extended period of time
read and visually verify information in a variety of formats
visually inspect tools, equipment, or machines
enter and locate work-related information using computers and/or point of sale systems
move at a speed required to respond to work situations
move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance
grasp, turn, and manipulate objects of varying size and weight
move through narrow, confined, or elevated spaces
move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps
reach overhead and below the knees, including bending, twisting, pulling, and stooping
perform other reasonable job duties as requested by Supervisors

Additional Information:

Job Posted:
December 29, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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