Officer - ICM Credit Product Strategy Job at Citi (Mumbai)

Senior Vice President - ICM Credit Product Strategy

CPSO team comprises senior Banking and Credit Risk SMEs along with specialized s...

Location

India , Mumbai

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Demonstrate financial services experience, including 12-15 years in Banking or FI Industry
Deep knowledge of Wholesale Credit Processes and Policies spanning the Credit Risk Value Chain
Credit Officer (CO) or demonstrating the skills aligned with that designation
Impeccable and thorough knowledge of Credit risk systems
Ability to synthetize complex information into clear, compelling presentations and well-structured analytical workbooks
Outstanding awareness and adherence to the control environment
Strategic orientation
Recognized as a skillful manager with a track record of building high performing teams
Proven culture carrier
Powerful interpersonal skills

Job Responsibility

Accountability for effective Issue Resolution & Risk Mitigation by providing design and testing support to resolve MRAs/CAPs and SIIs across Institutional Credit Management
Foster a consultative / advisory approach that challenges legacy policies, processes and promotes efficiency
Identification of governance mechanisms / controls to prevent recurrence of issues
Partnership and continuous engagement with applicable regional and industry stakeholders in ICM, Corporate Bank, Commercial Bank, Wealth and Risk for effective Issue resolution and Risk Mitigation
Identification of opportunities to reduce anomalies and establish guidelines / best practices to drive operational consistency across Business Units
Improve client experience by simplifying the implied support burdens currently borne by clients and coverage staff
Ensure on-time adoption and continued improvement of the Credit Risk Process Digitalization platforms
Identify scope to leverage new age tools (AI/ML) to optimize processes across the ICM organization
Ensure timely completion of projects within the CPSO book of work
Place additional focus on talent management by increasing completion rates of individual development plans and adoption of consistent succession planning processes across ICM

What we offer

Global benefits designed to support well-being, growth and work-life balance

Fulltime

Product Strategy & Plan Group Manager

CPSO team comprises senior Banking and Credit Risk SMEs along with specialized s...

Location

India , Mumbai

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Demonstratable financial services experience, including 12-15 years in Banking or FI Industry
Deep knowledge of Wholesale Credit Processes and Policies spanning the Credit Risk Value Chain
Credit Officer (CO) or demonstrating the skills aligned with that designation
Impeccable and thorough knowledge of Credit risk systems
Ability to synthetize complex information into clear, compelling presentations and well-structured analytical workbooks
Outstanding awareness and adherence to the control environment
BA/BSc in Finance or Accounting or higher degree in Business (MBA), or CFA, or any other related subject

Job Responsibility

Accountability for effective Issue Resolution & Risk Mitigation by providing design and testing support to resolve MRAs/CAPs (Corrective Action Plans) and SIIs (Self-Identified Issues) across Institutional Credit Management (ICM)
Foster a consultative / advisory approach that challenges legacy policies, processes and promotes efficiency
Identification of governance mechanisms / controls to prevent recurrence of issues
Partnership and continuous engagement with applicable regional and industry stakeholders in ICM, Corporate Bank, Commercial Bank, Wealth and Risk for effective Issue resolution and Risk Mitigation
Identification of opportunities to reduce anomalies and establish guidelines / best practices to drive operational consistency across Business Units
Improve client experience by simplifying the implied support burdens currently borne by clients and coverage staff
Ensure on-time adoption and continued improvement of the Credit Risk Process Digitalization platforms in partnership with ICM Product Development, Technology, and end users across all LoBs
Identify scope to leverage new age tools (AI/ML) to optimize processes across the ICM organization
Ensure timely completion of projects within the CPSO book of work
Place additional focus on talent management by increasing completion rates of individual development plans and adoption of consistent succession planning processes across ICM

What we offer

Equal opportunity employer
Opportunity for Learning, Development and Training
On-site location

Fulltime

ICM In-Business Quality Assurance - Real Estate and Structured Credit Underwriting

Institutional Credit Management’s (“ICM”) objective is to provide an integrated ...

Location

India , Mumbai

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Demonstrable quality control / quality assurance experience, including 5 - 7 years in banking, credit risk management, credit risk internal audit, loan review or quality assurance function at a large financial institution, established rating agency, or equivalent
Familiarity with risk management and controls frameworks related to credit risk management or another financial risk discipline
Ability to understand policies and procedures and execute change seamlessly
Understanding of complex counterparty credit product structures, and ideally versed in securitization and credit financing products such as ABS, CLOs, TRS and Commercial Real Estate, etc.
Background on core credit analysis and underwriting for large corporate and finance industries and awareness of risks and controls associated with credit approvals
Strong organizational skills with ability and willingness to work under pressure and manages time and priorities effectively with little supervision
Evolving interpersonal skills, with the ability to build relationships and exert influence with and without direct authority
Excellent written and verbal communication skills, with the ability to communicate clearly and concisely to audiences of varying levels of seniority
Ideally, experience in preparing presentations for senior stakeholders
Advanced Microsoft Office (Word, Excel, and PowerPoint) skills

Job Responsibility

Support the QA Head of Real Estate and Structured Credit Underwriting in discussions to define the Quality Assurance function and Reviews across ICM coverage universe
Provide effective credible challenge during QARs to Business Region Heads and Portfolio Managers, with respect to credit memorandums and associated process quality to ensure that weaknesses in such processes are identified and escalated as appropriate
Provide support to ensure wholesale credit risks within Citi are effectively identified, measured, monitored, and controlled, consistent with the bank’s risk appetite and all policies and processes established within the risk governance framework
Under the supervision of the Quality Assurance Head – Real Estate and Structured Credit Underwriting, support the execution of the following: Consistent and objective assessments during QARs and subsequent follow-up on corrective actions that were raised during QARs
Sustainability testing of corrective actions resulting from issues raised by Internal Audit or Regulators
Synthesis and preparation of Quality Assurance Reports to ICM business management that communicate and measure results and identify negative trends and potential solutions
Support the In-Business QA function in the establishment of WCR IBQA policies, procedures, risk assessment and controls to drive effective QA coverage and standards
Support the QA Head of Real Estate and Structured Credit Underwriting to stay abreast of relevant changes to rules/regulations and other industry news including regulatory findings
Support the Global Head of WCR In-Business QA on internal projects and initiatives
Support ICM Voice of the Employee (VOE) initiatives

Fulltime

Vice President, Institutional Credit Management - In-Business Quality Assurance - Financial Institutions Underwriting

The ICM In-Business Quality Assurance function (QA) verifies that established st...

Location

India , Mumbai

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Quality Assurance: Demonstrable Credit / Counterparty credit risk Audit / quality assurance experience, including 5-7 years in the areas of banking, credit risk management, loan review or quality assurance review function at an investment or large commercial bank
Solid understanding of risk management and control frameworks related to Counterparty Credit Risk management or another Financial Risk discipline
Capability to understand complex counterparty credit product structures, and ideally versed in derivatives and structured investment products
Good grasp of counterparty credit risk covered process, to evaluate findings within the Quality Assurance process, determine materiality, and partnering with in-line makers and checkers for ongoing improvement, problem detection, and sustainable remediation
Strong background on core credit analysis for large corporate and finance industries including funds to properly evaluate process and quality breaks within the quality assurance function
Ideally, credit officer or analyst or operational credit risk background, with experience on day-to-day credit functions associated with analysts and risk approval
High awareness and adherence to the control environment including Quality Assurance and Quality Control
Competencies: Highly Effective interpersonal skills, with the ability to build relationships and exert influence with and without direct authority with Senior Levels of Management
Solid organizational skills with ability and willingness to work under pressure and manages time and priorities effectively
Exceptional written and verbal communication skills, with the ability to communicate clearly and concisely to audiences of varying levels of seniority

Job Responsibility

Support the Head of FI In-Business Quality Assurance to set the global strategy for and lead the implementation and ongoing delivery of a robust Quality Assurance function
Provide effective credible challenge during QARs to Business Region Heads and Portfolio Managers, as regards to memo and process quality to ensure that weaknesses in such processes are identified and escalated as appropriate
Support with the aim to ensure wholesale credit risks within Citi are effectively identified, measured, monitored, and controlled, consistent with the bank's risk appetite and all policies and processes established within the risk governance framework
Support execution of consistent and objective assessments during QARs
Support execution of subsequent follow-up on corrective actions that were raised during QARs
Support execution of sustainability testing of corrective actions resulting from issues raised by Internal Audit or Regulators
Synthesize and prepare quarterly Quality Assurance Scorecard Reports to ICM business management that communicate and measure results and identify negative trends and potential solutions
Constant interaction with the respective Analysts and Team Leads, to ensure that quality assurance protocols are adequate for all portfolios
Support WCR IBQA function in the establishment of WCR IBQA policies, procedures, risk assessment and controls to drive effective QA coverage and standards
Support ICM Head of Markets In-Business Quality Assurance Functional Head to stay abreast of relevant changes to rules/regulations and other industry news including regulatory findings

What we offer

Extensive on-the-job training and exposure to senior leaders
Traditional learning opportunities
Access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses
Resources and tools to volunteer in the communities in which they live and work
Opportunity to give back and make a positive impact through volunteerism

Fulltime

Institutional Credit Management Product Developer - Artificial Intelligence

The Product Manager will join our mission to transform how Citi manages Wholesal...

Location

India , Mumbai

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Bachelor’s degree in business / equivalent or technology related field
6-10 years of relevant experience
Expert knowledge in various software development methodologies, and project management concepts (e.g., requirements creation, feature identification, and user story writing)
Knowledge about Generative AI and Traditional AI. Key features, strong and weak points of these technologies and Experience with their implementation in existing processes.
Ability to independently lead projects through strategy, design and implementation phases and being accountable for the direct financial impact of the initiatives
Ability to present various Projects and Product to senior leadership in understandable and capturing way
Basic knowledge of programming in Python is advantage
Familiarity in a front office, middle office, or operational capacity supporting the credit lifecycle execution or related transformation efforts in wholesale lending
Demonstrated ability to translate end user needs into tangible work products that technology engineers can move forward to develop (e.g. Process Flows, Requirements, Design Artifacts, Screen Mockups, etc.)
Track record of working across multiple stakeholders and collaborating with various technology partners

Job Responsibility

Partner with various ICM colleagues and risk managers to develop origination and credit monitoring strategies for managing credit risk in a timely, accurate and complete manner.
Utilize modern Emerging technologies for simplification, automation, quality control leading to improvement in Efficiency of internal processes and systems.
Launch and manage new Products, Projects and Initiatives utilizing Emerging technologies and ensure both technical and governance deliveries of these efforts.
Effectively navigate from the strategic to the requirement level, enabling the design team to confidently execute designs informed by user needs
Lead a set of products working groups to maintain outcome-based roadmaps and sequencing, review progress towards OKRs, and track risk dependencies and issues.
Conduct design workshops that enable collaboration and conceptual solutions, while serving diverse personas
Leverage journey-based design strategies to drive an overall product design process and validate prototypes into production, including visual design and content strategy.
Drive digital transformation by re-engineering operational business processes, focusing on optimizing target state processes and end to end workflow orchestration with technology empowerment.
Follows market, industry, and client trends to own field and adapts them for application Citi’s products and solutions platforms.

What we offer

Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more.
Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
We offer our employees resources and tools to volunteer in the communities in which they live and work.

Fulltime

Institutional Credit Management Product Developer - Artificial Intelligence

The Product Manager will join our mission to transform how Citi manages Wholesal...

Location

India , Mumbai

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Bachelor’s degree in business / equivalent or technology related field
10+ years of relevant experience
Expert knowledge in various software development methodologies, and project management concepts (e.g., requirements creation, feature identification, and user story writing)
Knowledge about Generative AI and Traditional AI. Key features, strong and weak points of these technologies and Experience with their implementation in existing processes.
Ability to independently lead projects through strategy, design and implementation phases and being accountable for the direct financial impact of the initiatives
Ability to present various Projects and Product to senior leadership in understandable and capturing way
Basic knowledge of programming in Python is advantage
Familiarity in a front office, middle office, or operational capacity supporting the credit lifecycle execution or related transformation efforts in wholesale lending
Demonstrated ability to translate end user needs into tangible work products that technology engineers can move forward to develop (e.g. Process Flows, Requirements, Design Artifacts, Screen Mockups, etc.)
Track record of working across multiple stakeholders and collaborating with various technology partners

Job Responsibility

Partner with various ICM colleagues and risk managers to develop origination and credit monitoring strategies for managing credit risk in a timely, accurate and complete manner
Utilize modern Emerging technologies for simplification, automation, quality control leading to improvement in Efficiency of internal processes and systems
Launch and manage new Products, Projects and Initiatives utilizing Emerging technologies and ensure both technical and governance deliveries of these efforts
Effectively navigate from the strategic to the requirement level, enabling the design team to confidently execute designs informed by user needs
Lead a set of products working groups to maintain outcome-based roadmaps and sequencing, review progress towards OKRs, and track risk dependencies and issues
Conduct design workshops that enable collaboration and conceptual solutions, while serving diverse personas
Leverage journey-based design strategies to drive an overall product design process and validate prototypes into production, including visual design and content strategy
Drive digital transformation by re-engineering operational business processes, focusing on optimizing target state processes and end to end workflow orchestration with technology empowerment
Follows market, industry, and client trends to own field and adapts them for application Citi’s products and solutions platforms

What we offer

Access to telehealth options, health advocates, confidential counseling
Access to an array of learning and development resources
Resources and tools to volunteer in the communities

Fulltime

In-Business Quality Assurance - Financial Institution

Support the implementation and ongoing delivery of a Quality Assurance function ...

Location

India , Mumbai

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Demonstratable quality control / quality assurance experience, including 3-5 years in banking, credit risk management, internal audit, loan review or quality assurance review function at an investment or large commercial bank
potential to understand complex counterparty credit product structures, and ideally versed in derivatives and structured investment products
good grasp of counterparty credit risk covered process, to evaluate findings within the Quality Assurance process, determine materiality, and partnering with in-line makers and checkers for ongoing improvement, problem detection, and sustainable remediation
understanding of risk management and controls frameworks related to counterparty credit risk management or another financial risk discipline
understanding of QA policies and procedures with the ability to execute change seamlessly
strong awareness and adherence to the control environment including Quality Assurance and Quality Control
strategic orientation to ensure the ICM organization continues to be positioned as a thoughtful and proactive partner on driving best practices to support safety and soundness within ICM and Citi
strong organizational skills with ability and willingness to work under pressure and manages time and priorities effectively with little supervision
evolving interpersonal skills, with the ability to build relationships and exert influence with and without direct authority
clear written and verbal communication skills, with the ability to communicate clearly and concisely to audiences of varying levels of seniority

Job Responsibility

Support the Head of Sales & Trading In-Business Quality Assurance to set the global strategy for and lead the implementation and ongoing delivery of a robust Quality Assurance function in accordance with the coverage universe
assist in providing effective credible challenge during QARs to Business Region Heads and Portfolio Managers, as regards to memo and process quality to ensure that weaknesses in such processes are identified and escalated as appropriate
ensure wholesale credit risks within Citi are effectively identified, measured, monitored, and controlled, consistent with the bank’s risk appetite and all policies and processes established within the risk governance framework
execute consistent and objective assessments during QARs
conduct follow-up on corrective actions raised during QARs
implement sustainability testing of corrective actions resulting from issues identified by Internal Audit or Regulators
synthesize and prepare quarterly Quality Assurance Scorecard Reports to ICG business management
interact with Analysts and Team Leads to ensure quality assurance protocols are adequate for all portfolios
assist WCR IBQA function in establishing policies, procedures, risk assessment and controls to drive effective QA coverage and standards
stay abreast of relevant changes to rules/regulations and other industry news

Fulltime

Institutional Credit Management - In-Business Quality Assurance - Financial Institutions Underwriting, Vice President

Institutional Credit Management’s (“ICM”) objective is to provide an integrated ...

Location

Czechia , Prague

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Quality Assurance: Demonstrable Credit / Counterparty credit risk Audit / quality assurance experience, including 5-7 years in the areas of banking, credit risk management, loan review or quality assurance review function at an investment or large commercial bank
Solid understanding of risk management and control frameworks related to Counterparty Credit Risk management or another Financial Risk discipline
Capability to understand complex counterparty credit product structures, and ideally versed in derivatives and structured investment products
Good grasp of counterparty credit risk covered process, to evaluate findings within the Quality Assurance process, determine materiality, and partnering with in-line makers and checkers for ongoing improvement, problem detection, and sustainable remediation
Strong background on core credit analysis for large corporate and finance industries including funds to properly evaluate process and quality breaks within the quality assurance function
Ideally, credit officer or analyst or operational credit risk background, with experience on day-to-day credit functions associated with analysts and risk approval
High awareness and adherence to the control environment including Quality Assurance and Quality Control
Competencies: Highly Effective interpersonal skills, with the ability to build relationships and exert influence with and without direct authority with Senior Levels of Management
Solid organizational skills with ability and willingness to work under pressure and manages time and priorities effectively
Exceptional written and verbal communication skills, with the ability to communicate clearly and concisely to audiences of varying levels of seniority

Job Responsibility

Support the Head of FI In-Business Quality Assurance to set the global strategy for and lead the implementation and ongoing delivery of a robust Quality Assurance function in accordance with the coverage universe
Provide effective credible challenge during QARs to Business Region Heads and Portfolio Managers, as regards to memo and process quality to ensure that weaknesses in such processes are identified and escalated as appropriate
Support with the aim to ensure wholesale credit risks within Citi are effectively identified, measured, monitored, and controlled, consistent with the bank’s risk appetite and all policies and processes established within the risk governance framework
Under the supervision of the Markets In-Business Quality Assurance Functional Head, support execution of the following: Consistent and objective assessments during QARs
Subsequent follow-up on corrective actions that were raised during QARs
Sustainability testing of corrective actions resulting from issues raised by Internal Audit or Regulators
Synthesize and prepare quarterly Quality Assurance Scorecard Reports to ICM business management that communicate and measure results and identify negative trends and potential solutions
Constant interaction with the respective Analysts and Team Leads, to ensure that quality assurance protocols are adequate for all portfolios
Support WCR IBQA function in the establishment of WCR IBQA policies, procedures, risk assessment and controls to drive effective QA coverage and standards
Support ICM Head of Markets In-Business Quality Assurance Functional Head to stay abreast of relevant changes to rules/regulations and other industry news including regulatory findings

What we offer

Competitive base salary (which is annually reviewed)
Business casual workplace
Hybrid working model (up to 2 days working at home per week)
Access to an array of learning and development resources
Resources and tools to volunteer in the communities

Fulltime

Officer - ICM Credit Product Strategy

Citi

Location:
India , Mumbai

Category:
Banking

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
August 29, 2025

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Job Responsibility:

Requirements:

Additional Information:

Job Posted:August 29, 2025

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