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Officer Fleet Sales Support

https://www.circlek.com Logo

Circle K

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Location:
Netherlands, The Hague

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Category:
Logistics

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Contract Type:
Employment contract

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Salary:

Not provided

Job Description:

The role involves supporting the account manager with commercial and operational tasks, managing contracts and invoices, and handling customer inquiries. It includes a focus on customer satisfaction, organizational skills, and system knowledge, working within a team of six and reporting to the Manager Fleet Sales Support.

Job Responsibility:

  • Handling customer inquiries and requests via phone and written communication
  • Adding and removing customers, creating and blocking fuel cards
  • Entering and modifying discounts, verifying discounts with Sales Manager
  • Managing customer files, handling and reporting complaints or discrepancies
  • Preparing, verifying, and processing correspondence related to offers and contracts
  • Processing information related to credit notes, volumes, services, and discounts
  • Verifying transaction lists and addressing 'suspicious transactions'
  • Implementing price changes and managing pricing conditions at the product-customer level
  • Ensuring acceptance of new fuel cards at Circle K stations and partner locations
  • Creating specific reports upon request for customers, account managers, or management

Requirements:

  • Relevant bachelor diploma, preferably in a commercial field
  • Commercial work experience
  • Proficient in both Dutch and English
  • Proficient with MS Office 365 and experienced with Excel (preferably familiar with pivot tables)
  • Good knowledge of software applications and interfaces such as SAP, Salesforce, Business Objects (BI4.3), or PowerBI, or willingness to acquire/expand this knowledge
  • Customer-oriented, organized, articulate, flexible, and result-driven
What we offer:
  • Market-conform salary
  • 13th-month payment in December
  • 30% pension plan (22% employer contribution)
  • Company laptop and phone
  • Activities with colleagues outside of work (e.g., events, bootcamps, soccer)
  • Opportunities for development through on-the-job learning, training, and/or education
  • National and international career growth opportunities within Circle K

Additional Information:

Job Posted:
June 26, 2025

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:
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