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The successful candidate will be reporting to the APAC Head of Exchange Traded Derivative Trade Management (ETD). The candidate will be responsible for timely management of ETD trade matching, allocation and clearing across a number of APAC Exchanges. Given that this is the first touch area for all client and house trades within ETD Operations, it is crucial that the candidate is highly focused on accuracy, timely risk management as well as diligent follow-up on root cause where failure in the trade flow arises. There is an expectation that the successful candidate will be driven to learn quickly and become proficient in multiple market procedures in a short space of time. The individual should also demonstrate curiosity and willingness to challenge current processes and suggest changes and improvements to team management to help us constantly improve and evolve.
Job Responsibility:
Matching and allocation across APAC ETD markets (including exchange facing markets: SFE, OSE, HK and SGX and broker markets eg Taiwan, Thailand, China, India, Malaysia
Management of T+1 exceptions including suspense and client query management
Follow-up and escalation of IT outages to minimize client impact and repeat issues
Participation in UAT and system rollout as required
Work closely with various stakeholders (locally and globally) e.g. Client Services, House Middle Office, Front Office desk, Client Executives, etc, on trade flow/query/breaks
Closely monitor and escalate to regional management any trading errors, missing allocations, unaccepted trades between Citi and third-party clearing brokers
Able to work shift arrangements
Requirements:
Knowledge and experience of Exchange Traded Derivatives (ETD)
Minimum 1 – 3 years experiences in Operations
Preferably with good knowledge of key industry futures systems, e.g. Exchange GUI, Clearing system, GMI is a plus
Excellent communication and interpersonal skills
Team player who works well in a global and regional team environment
Ability to influence change and implement process improvements is essential
Innovative in devising support solutions and improving processes
High-level of client service to both internal and external clients with utmost professionalism at all times
Bachelor’s Degree/University degree or equivalent experience