CrawlJobs Logo

Officer, Credit Operations Data Analyst

Philippines, City of Taguig, Metro Manila Employment contract · Job Posted May 31, 2026
Apply Position
Job Link Share

Job Description

At Citi, we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges. Shape your Career with Citi Citi’s Wealth brings together the full power of Citi to serve the entire continuum of wealth clients, from affluent to ultra-high net worth to family offices. The strategies we create help our clients maintain liquidity while maximizing yields, transact in foreign currency and across borders, and manage fluctuating expenses or cash flow. We are uniquely suited to helping our clients meet their banking needs across regions through our global network. We’re currently looking for a high caliber professional to join our team as Officer, Credit Operations Data Analyst - Hybrid (Internal Job Title: Credit Maint Intmd Analyst – C11) based in Philippines. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance: Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country. We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world. We empower our employees to manage their financial well-being and help them plan for the future. Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses. We have a variety of programs that help employees balance their work and life, including generous paid time off packages. We offer our employees resources and tools to volunteer in the communities in which they live and work. In 2019, Citi employee volunteers contributed more than 1 million volunteer hours around the world.

Job Responsibility

  • Provide MIS & analytics to Credit Operations in the area of client onboarding, collections strategy and fraud management
  • Ensure timely delivery and accuracy of key Credit Ops MIS such as Operating Reviews, performance and productivity reports.
  • Work with Risk Management in developing and implementing Collections strategies. Provide strong control and close monitoring of collections performance during A/B testing.
  • Conduct analyses and assist in continuous improvement of existing collections strategies across buckets through introduction and modification of A/B strategies. Participate in development and implementation of the best-of-breed analytical tools and methodologies including Collections Scorecard, Bureau Information, etc. to assist overall improvement in the Collections Management
  • Provide Credit Operations with required data, conduct analytics in managing risk, growing profits and reducing costs
  • Work with International Collections Team, Digital Growth & Technology teams in the evaluation and roll-out of new/upcoming tools to increase digital offloading and automation in the collections function

Requirements

  • Desirably 3 years of collections, analytics of project management experience
  • Project Management skills
  • Strategic and Analytical Thinking and Input
  • Background/experience on numerical and data analysis
  • Experience in SAS programming is an advantage

Nice to have

Experience in SAS programming is an advantage

What we offer

  • Programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more
  • Expanded Paid Parental Leave Policy
  • Empower employees to manage their financial well-being and help them plan for the future
  • Access to an array of learning and development resources
  • Generous paid time off packages
  • Resources and tools to volunteer in the communities in which they live and work

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Similar Jobs for

Officer, Credit Operations Data Analyst

8 matching positions

Analyst 2, Finance Operations (US - Rebates)

As Accounts Receivable Analyst 2, he is the focal person of all rebates programs...
Location
Location
Philippines , Biñan
Salary
Salary:
Not provided
sandisk.com Logo
Sandisk
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Worked in SSC or BPO environment
  • Accounts Receivable background or experience
  • Can work on a night shift
  • Oracle and or SAP experienced
  • Excellent written and oral communication, interpersonal and relational skills, with the ability to quickly develop relationships of trust and confidence with a variety of people and personalities, at all levels within an organization
  • Self-motivated with the ability to effectively multi-task and work collaboratively in a fast-paced, team environment
  • Strong active listening skills with the ability to ask thoughtful and probing questions to determine client needs
  • Ability to make clear, logical decisions based on facts, taking into consideration the big picture, long and short term effects, and exercising sound judgment when handling complaints, confidential and sensitive issues
  • Demonstrated ability to deliver consistent positive results through influencing, coordinating and managing the efforts of others
Job Responsibility
Job Responsibility
  • Focal point for global rebate programs & rebate bulletin
  • Load system data required to calculate earned credits
  • Analyze distributor deductions and reconcile to pricing earned rebate credits and resolve disputes / discrepancies
  • Responsible for timely communication of credit memos and contract notices
  • Helps perform necessary activities
  • prepare reports and documents for monthly and quarterly close
  • Provide support and training to customers rebate submission process
  • Manage files, records, transactions and other office procedures and maintain audit trail
  • Ensure targets, measurements and service levels are met
  • Fulltime
Read More
Arrow Right

Officer, Credit Operations Data Analyst

Working at Citi is far more than just a job. A career with us means joining a te...
Location
Location
Philippines , City of Taguig, Metro Manila
Salary
Salary:
Not provided
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Desirably 3 years of collections, analytics of project management experience
  • Project Management skills
  • Strategic and Analytical Thinking and Input
  • Background/experience on numerical and data analysis
  • Experience in SAS programming is an advantage
Job Responsibility
Job Responsibility
  • Provide MIS & analytics to Credit Operations in the area of client onboarding, collections strategy and fraud management
  • Ensure timely delivery and accuracy of key Credit Ops MIS such as Operating Reviews, performance and productivity reports
  • Work with Risk Management in developing and implementing Collections strategies
  • Provide strong control and close monitoring of collections performance during A/B testing
  • Conduct analyses and assist in continuous improvement of existing collections strategies across buckets through introduction and modification of A/B strategies
  • Participate in development and implementation of the best-of-breed analytical tools and methodologies including Collections Scorecard, Bureau Information, etc. to assist overall improvement in the Collections Management
  • Provide Credit Operations with required data, conduct analytics in managing risk, growing profits and reducing costs
  • Work with International Collections Team, Digital Growth & Technology teams in the evaluation and roll-out of new/upcoming tools to increase digital offloading and automation in the collections function
What we offer
What we offer
  • Programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more
  • Expanded Paid Parental Leave Policy
  • Resources to manage your financial well-being and help plan for the future
  • Access to an array of learning and development resources
  • Variety of programs that help employees balance their work and life, including generous paid time off packages
  • Resources and tools to volunteer in the communities
  • Fulltime
Read More
Arrow Right

Quantitative Lead Analyst

The Model/Anlys/Valid Officer is a strategic professional who stays abreast of d...
Location
Location
India , Mumbai
Salary
Salary:
Not provided
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 6-10 years experience
  • proficient in Microsoft Office with an emphasis on MS Excel
  • consistently demonstrates clear and concise written and verbal communication skills
  • self-motivated and detail oriented
  • demonstrated project management and organizational skills and capability to handle multiple projects at one time
  • practical experience using SAS or similar statistical coding software to build and test prediction models
  • comfortable interfacing with business clients
  • proficiency handling very large data sets
  • experience in a quantitative role in risk management at a financial institution with experience in either model development or validation
  • good knowledge and understanding of a variety of model development and validation testing techniques covering risk models
Job Responsibility
Job Responsibility
  • Develops, enhances, and validates the methods of measuring and analyzing risk, for all risk types including market, credit and operational
  • manages model risk across the model lifecycle including model validation, ongoing performance evaluation and annual model reviews
  • produces analytics and reporting used to manage risk for Citi's operations
  • translates operational requests from the business into programming and data criteria and conducts systems and operational research in order to model expected results
  • assists in the development of analytic engines for business product lines
  • communicates results to diverse audiences
  • conducts analysis and packages it into detailed technical documentation report for validation purposes sufficient to meet regulatory guidelines and exceed industry standards
  • participates on teams to solve business problems
  • identifies modeling opportunities that yield measurable business results
  • provides guidance to junior validators as and when necessary
  • Fulltime
Read More
Arrow Right

Risk Analytics Intmd Analyst

The Model/Anlys/Valid Intmd Anlyst is a developing professional role that handle...
Location
Location
India , Mumbai; Haryana
Salary
Salary:
Not provided
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 4+ years experience
  • Proficient in Microsoft Office with an emphasis on MS Excel
  • Python and tableau expertise, experience in Automation projects and Background of credit cards policy, models
  • Understanding of Macroeconomics environment and data preferred
  • Consistently demonstrates clear and concise written and verbal communication skills
  • Self-motivated and detail oriented
  • Demonstrated project management and organizational skills and capability to handle multiple projects at one time
Job Responsibility
Job Responsibility
  • Develops, enhances, and validates the methods of measuring and analyzing risk, for all risk types including market, credit and operational
  • Supports the design, development, delivery and maintenance of best-in-class Risk programs, policies and practices
  • Reviews institutional or retail analytics and Models and other documents to ensure compliance with various regulatory and legal requirements
  • Identifies potential risks and escalates for further review
  • Handles preliminary investigations, assists with reconciliation procedures and prepares routine correspondence
  • Creates and maintains reports for control, tracking, and analysis purposes
  • Works with more senior staff in investigating and responding to customer and operational complaints
  • Interacts and works with other areas within Risk Management
  • Appropriately assess risk when business decisions are made, demonstrating consideration for firm's reputation and safeguarding Citigroup, its clients and assets
  • Fulltime
Read More
Arrow Right

Risk Analytics Intmd Analyst

The Model/Anlys/Valid Intmd Anlyst is a developing professional role that integr...
Location
Location
India , Mumbai; Haryana
Salary
Salary:
Not provided
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 4+ years' experience
  • Proficient in Microsoft Office with an emphasis on MS Excel
  • Proficiency in data analysis and visualization tools such as Python and Tableau is required to effectively manage, interpret, and present complex risk data and models
  • Consistently demonstrates clear and concise written and verbal communication skills
  • Self-motivated and detail oriented
  • Demonstrated project management and organizational skills and capability to handle multiple projects at one time
Job Responsibility
Job Responsibility
  • Develops, enhances, and validates the methods of measuring and analyzing risk, for all risk types including market, credit and operational
  • May develop, validate and strategize uses of scoring models and scoring model related policies
  • Supports the design, development, delivery and maintenance of best-in-class Risk programs, policies and practices for Risk Management
  • Reviews institutional or retail analytics and Models and other documents to ensure compliance with various regulatory and legal requirements
  • Identifies potential risks and escalates for further review
  • Handles preliminary investigations, assists with reconciliation procedures and prepares routine correspondence
  • Creates and maintains reports for control, tracking, and analysis purposes and ensures appropriate and secure retention of documents
  • Works with more senior staff in investigating and responding to customer and operational complaints
  • Interacts and works with other areas within Risk Management, as necessary
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency
  • Fulltime
Read More
Arrow Right

Risk Analytics Intmd Analyst

The Model/Anlys/Valid Intmd Anlyst is a developing professional role responsible...
Location
Location
India , Mumbai; Haryana
Salary
Salary:
Not provided
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 4+ years' experience
  • Proficient in Microsoft Office with an emphasis on MS Excel
  • Proficiency in data analysis and visualization tools such as Python and Tableau
  • Consistently demonstrates clear and concise written and verbal communication skills
  • Self-motivated and detail oriented
  • Demonstrated project management and organizational skills and capability to handle multiple projects at one time
  • Bachelor’s/University degree or equivalent experience in a quantitative discipline: Statistics, Mathematics, Economics, Econometrics, Management, Operations Research or Engineering
Job Responsibility
Job Responsibility
  • Develops, enhances, and validates the methods of measuring and analyzing risk, for all risk types including market, credit and operational
  • Supports the design, development, delivery and maintenance of best-in-class Risk programs, policies and practices for Risk Management
  • Reviews institutional or retail analytics and Models and other documents to ensure compliance with various regulatory and legal requirements
  • Identifies potential risks and escalates for further review
  • Handles preliminary investigations, assists with reconciliation procedures and prepares routine correspondence
  • Creates and maintains reports for control, tracking, and analysis purposes and ensures appropriate and secure retention of documents
  • Works with more senior staff in investigating and responding to customer and operational complaints
  • Interacts and works with other areas within Risk Management, as necessary
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency
  • Fulltime
Read More
Arrow Right

Credit Maintenance Analyst

The Credit Maintenance Analyst is an entry level position responsible for captur...
Location
Location
Philippines , Taguig City
Salary
Salary:
Not provided
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Relevant experience required
  • Experience in credit operations or similar position
  • Knowledge of the processes, procedures and systems
  • Proficient computer skills with a focus on Microsoft Office, Microsoft Project, and Windows domain
  • Ability to work in a team-oriented environment
  • Bachelor’s degree/University degree or equivalent experience
  • Fresh graduate or with work experience up to 2 years
Job Responsibility
Job Responsibility
  • Process incoming credit requests reviewing for completeness/accuracy, and convert to concise, accurately recorded credit facilities
  • Analyze/evaluate credit reports as well as coordinate and follow up on actions plans, implementations, and related defects
  • Maintain an executive document to track all request, changes, and action plans performed on credit reports
  • Prepare weekly and monthly audit reports and contribute to achieving acceptable audit ratings
  • Prepare portfolio and related credit information for internal and external auditors
  • Make evaluative judgements based on the analysis of factual information
  • Resolve problems by identifying and selecting solutions through the application of acquired technical experience and guided by precedence
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency
  • Prepares BCMA CA Face document based on the data provided by the RMs or analysts
  • Investigates relevant standard Optima exceptions and CitiRisk exception reports
What we offer
What we offer
  • Access to telehealth options, health advocates, confidential counseling
  • Expanded Paid Parental Leave Policy
  • Resources to manage financial well-being and help plan for the future
  • Access to an array of learning and development resources
  • Generous paid time off packages
  • Resources and tools to volunteer in the communities
  • Fulltime
Read More
Arrow Right

Credit Maintenance Analyst

The Credit Maintenance Analyst is an entry level position responsible for captur...
Location
Location
Philippines , Taguig City
Salary
Salary:
Not provided
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Relevant experience required
  • Experience in credit operations or similar position
  • Knowledge of the processes, procedures and systems
  • Proficient computer skills with a focus on Microsoft Office, Microsoft Project, and Windows domain
  • Ability to work in a team-oriented environment
  • Bachelor’s degree/University degree or equivalent experience
  • Fresh graduate or with work experience up to 2 years
Job Responsibility
Job Responsibility
  • Process incoming credit requests reviewing for completeness/accuracy, and convert to concise, accurately recorded credit facilities
  • Analyze/evaluate credit reports as well as coordinate and follow up on actions plans, implementations, and related defects
  • Maintain an executive document to track all request, changes, and action plans performed on credit reports
  • Prepare weekly and monthly audit reports and contribute to achieving acceptable audit ratings
  • Prepare portfolio and related credit information for internal and external auditors
  • Make evaluative judgements based on the analysis of factual information
  • Resolve problems by identifying and selecting solutions through the application of acquired technical experience and guided by precedence
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency
  • Prepares BCMA CA Face document based on the data provided by the RMs or analysts
  • Investigates relevant standard Optima exceptions and CitiRisk exception reports received from Global Reporting Team
What we offer
What we offer
  • Extensive on-the-job training and exposure to senior leaders
  • Traditional learning
  • Chance to give back and make a positive impact through volunteerism
  • Resources to meet your unique needs
  • Empower you to make healthy decision and manage your financial well-being to help plan for your future
  • Programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more
  • Expanded Paid Parental Leave Policy
  • Access to an array of learning and development resources
  • Variety of programs that help employees balance their work and life, including generous paid time off packages
  • Resources and tools to volunteer in the communities
  • Fulltime
Read More
Arrow Right