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Officer – Margin & Collateral Operations – Markets Operations

India, Pune · Job Posted April 24, 2026
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Job Description

Citi is a world-leading global bank with approximately 200 million customer accounts and a presence in more than 160 countries. We provide a broad range of financial products and services to consumers, corporations, governments, and institutions. Our Markets Operations groups are core to the success of the Markets business, supporting extensive Capital Markets products and services across Fixed Income, Equity, and Syndicates. We partner with Front Office Sales and Trading Desks, Compliance, Legal, Finance, HR, and interact significantly with our external client base, playing a key role in the overall client experience. We are a dynamic, global, and diverse organization, committed to operating in a robust control environment. We comply with global regulations and internal policies, adopting a proactive approach to identifying opportunities to reduce risk. Our roles offer truly global reach in a supportive environment, providing new experiences and development opportunities, and encouraging diversity of thought and inclusion. The Margin & Collateral Operations team is an integral part of Markets Operations. It plays a critical role in mitigating risk and ensuring compliance with regulatory requirements by delivering best-in-class capabilities in margin and collateral management, inventory management, and collateral efficiency. This includes core responsibilities such as processing margin calls, performing collateral optimization, resolving exceptions (fails/cash breaks/margin disputes), and ensuring regulatory compliance (e.g., portfolio reconciliations, client valuations). The team also safeguards the firm's assets and reputation by designing, implementing, overseeing, and operating robust processing controls specifically tailored for our complex global margining landscape. We are seeking enthusiastic and energetic team players with a strong work ethic.

Job Responsibility

  • Perform daily margin and collateral operational processes, including validating margin requirements and executing control checks
  • Identify, investigate, and escalate discrepancies or exceptions found in margin calculations and related data
  • Proactively identify control deficiencies, operational discrepancies, and potential risk events, escalating them appropriately and in a timely manner
  • Collaborate with internal teams and external counterparts to resolve operational exceptions and facilitate seamless workflow
  • Support the implementation and ongoing operation of preventative controls to mitigate operational risks and ensure process integrity
  • Manage various data inputs and outputs to ensure accurate and timely reporting for stakeholders
  • Contribute to the monitoring of key risk indicators and assist in preparing relevant control reports
  • Develop a good understanding of products, processes, and industry practices within margin and collateral
  • Champion diversity and inclusion, supporting a work environment that allows our People to thrive and excel
  • Promote a culture of continuous improvement, cultivating a robust service and control environment

Requirements

  • Bachelor's/University degree or equivalent experience
  • Typically 1-5 years of experience in financial services, preferably within operations, margin and collateral, or control functions
  • Strong attention to detail, with evidence of ability to manage multiple tasks and work towards deadlines
  • Strong analytical and problem-solving skills, with a creative and structured approach
  • Excellent written and verbal communication skills, capable of clear and concise interaction
  • Ability to effectively prioritize, manage time, and adapt to changing deadlines
  • Self-reliant, good problem solver, and results-oriented
  • Proficient in MS Office (Excel and Word)
  • Comfortable working in a team environment, taking initiative and recommending process improvements
  • Demonstrates sound judgment and a strong risk management mindset

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