Officer - Loan Servicing, Citi

Citi

Location:
India, Mumbai

Category:
Finance

Contract Type:
Employment contract

Salary:

Not provided

Save Job

Apply Position

Job Description:

The role involves supporting loan origination and lifecycle management, including loan closing and servicing coordination, data management, and quality control. The candidate will contribute to building processes and implementing technology, as well as collaborating with business lines, risk, and operations teams. The role requires maintaining deal pipelines, ensuring compliance, and improving processes for wholesale lending operations.

Job Responsibility:

Support loan origination and lifecycle management
assist with creation of processes, standards, and procedures
aid design and implementation of technology including testing and rollout
provide training and support to staff and business constituents
partner with business lines, credit risk, operations, and legal
ensure quality of data, controls, and processes meet internal policies and regulatory expectations
define and implement operational metrics and risk/control reviews
constantly improve processes and controls across the loan lifecycle
participate in projects to enhance performance and efficiency
manage and maintain a deal closing pipeline
coordinate and close loan transactions/lifecycle events
troubleshoot issues and perform quality control
assess risk in business decisions
drive compliance with policies and regulations

Requirements:

Minimum 4-6 years of experience
excellent communication, organizational and interpersonal skills
ability to work under tight deadlines
manage priorities
proficiency with Excel and other Microsoft based programs
familiarity with Tableau or visualization tools
experience with Loan IQ and transaction capture tools
keen attention to detail
analytical and problem-solving abilities
client relationship and solution skills
experience within a large global team supporting wholesale lending at large financial institutions
knowledge of wholesale loan (syndicated/bilateral) products and business
understanding of legal loan documentation, loan/funding mechanics, deal structure, and funds flows
experience working with clients under time constraints
ability to collaborate with team members, senior management, and other business constituents
critical decision-making capabilities including ability to identify, escalate, and propose solutions
ability to manage multiple concurrent deadlines
understanding of corporate and regulatory policies in relation to lending
deep understanding of operational processes supporting wholesale lending
focus on achieving/exceeding key operating standards within a KPI/metrics driven culture
ability to work in an environment with frequently changing priorities

Nice to have:

familiarity with Tableau or visualization tools
experience with Loan IQ and transaction capture tools

What we offer:

extensive on-the-job training
exposure to senior leaders
opportunities for personal growth
opportunities to give back through volunteerism

Additional Information:

Job Posted:
June 07, 2025

Employment Type:

Fulltime

Work Type:

On-site work

View All Jobs In This Company

Job Link Share:

Officer - Loan Servicing