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At Sierra Pacific Industries, we understand our greatest strength is the people who choose to build a career with us. We are a fourth-generation family-owned company that has grown to be one of the largest lumber and millwork producers in the United States. Our more than 6,000 employees are proud to work at our state-of-the-art sawmills and other facilities, including: manufacturing, custom wood-framed windows, fabrication, millwork, veneer, cogeneration, trucking, forestry, and other operations. Currently, we are seeking a qualified Office Support person to work collaboratively with our Montana Windows Sales division in Missoula, Montana.
Job Responsibility:
Learn and grow in level of responsibility within a large multi-state company
Interact with various departments to ensure accurate and timely work product
Send customer updates on ongoing, completed, and scheduled services
Daily appointment confirmations
Data entry that is consistent, accurate, and timely
Professionally answer, route, and direct messages from incoming calls
Accomplish multiple tasks and priorities within given daily timelines
Work collaboratively and promote a team environment
Work with delivery team to schedule and assist installation schedule
Requirements:
1 year of recent office admin work, or education equivalent
Prior experience in customer service is a plus
Effective communication, telephone, and interpersonal skills with emphasis on being courteous and professional
Working knowledge of Outlook, Word, and Excel
Proven team player who interacts positively with and professionally with coworkers
Self-motivated, dependable, and organized with willingness to accept increasing responsibilities
Must be able to consistently balance multiple tasks and priorities while meeting deadlines in a fast-paced environment
Nice to have:
Prior experience in customer service is a plus
What we offer:
We train and promote from within
Excellent low-cost health benefits
Retirement plan with employer-paid contributions
Paid vacation and 10 holidays
Full Health Benefits Plan (including medical, dental, and vision) with low-cost premiums