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The Wyoming Department of Corrections is looking for a Full-time Office Support Specialist to join the Field Services team in the Gillette Probation and Parole Office. This will perform various routine and detailed clerical and administrative functions to further the overall office operations of the Probation and Parole Offices. This position also necessitates consistent, professional interaction with staff, offenders, victims, the public, the judicial system, law enforcement, local organizations, and public/private service providers.
Job Responsibility:
Acts as a specialist in an assigned program area, performing the most complex technical duties, including legal secretary responsibilities
Performs, leads, or supervises various moderate to complex program and operational support duties
Performs specialized tasks, coordinates general office functions such as budget, legal work, administrative, property management, travel arrangements, procurement, personnel, information systems, or fiscal duties, and provides staff training
Conducts research and troubleshoots office systems or procedures for efficiency and accuracy
collects, organizes, and details writing the required documentation in answering queries
Coordinates and/or acts as a liaison between the agency or work unit and other agencies
Processes monthly electronic filing
corresponds with operators regarding production filing
sets up new operators for electronic filing
Maintains financial or other records
verifies statistical reports for accuracy and completeness
assists with publishing statistical reports
Assists in handling deposits and monetary transactions and/or performing audit functions
Accurately maintains agency files and records
inputs data into databases
Prepares reports
verifies computer systems, databases, and coded data for accuracy
Responds verbally and/or in writing to requests for information
Screens and correct documents for procedural compliance
evaluate the information for accuracy
Provides customer service to customers, clients, and staff and acts as a resource to explain rules and procedures to co-workers, customers, and/or clients
Responsible for inventory assets
Performs administrative duties requiring considerable judgment, including fiscal or other specific program areas
Resolves some light computer issues/concerns
Assures the procurement process is managed appropriately and according to established procedures
Involves some processing/interpreting of legal documents
Requirements:
2-4 years of progressive work experience (typically in Business Office Communications) with acquired knowledge at the level of an Office Assistant II
OR Associate's Degree (typically in Business) with 0-1 year of progressive work experience (typically in Business Office Communications) with acquired knowledge at the level of an Office Assistant II
Knowledge of applicable federal, state, and local laws, codes, regulations, and policies, technical processes, and procedures related to the department
Knowledge of financial record keeping and reporting principles and procedures, basic accounts payable, and purchasing
Knowledge of the principles and practices of employee supervision, training, and evaluation
Knowledge of techniques for providing a high level of customer service
Knowledge of computer application systems, Google, and Google Docs. and Excel
Nice to have:
At least two years of work experience in an office environment
Prior criminal justice exposure
What we offer:
Culture of public service and a commitment to work/life balance
Eligibility for Public Service Student Loan Forgiveness