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Office Support Specialist II

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Wyoming Department of Transportation

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Location:
United States , Sheridan

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Category:
Office Administration

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Contract Type:
Employment contract

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Salary:

22.63 - 25.14 USD / Hour
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Job Description:

The Board of Control, Water Division II, is seeking an experienced Office Manager to play a key role in keeping operations running smoothly. This position is responsible for organizing and coordinating office functions and procedures to support efficiency and overall effectiveness. The successful candidate will perform senior-level administrative duties and provide essential support to the Division’s technical team.

Job Responsibility:

  • Maintains office services by organizing office operations, procedures, and communication to the Division and the public
  • Prepare and edit correspondence, forms, reports, and other various documents
  • retrieve and integrate information for dissemination
  • Manage and maintain the division database and filing systems
  • Research a variety of problems requiring the knowledge of agency operations, rules, regulations, policies, and statutory requirements
  • Plan and schedule meetings and appointments
  • organize and maintain technical and legal paperwork and digital files of water rights information
  • perform specialized tasks and other duties delegated by management
  • Prepares notification letters for the adjudication process to the appropriator
  • First-line contact for the public, government agencies, and private industry clientele
  • assists the public with inquiries regarding water rights and filing water rights applications
  • directs the public to appropriate technical staff members when needed
  • Conduct water rights research and disseminate information through all available means
  • compare water right records with ownership records and other related data with regard to specific land tracts
  • research ownership and title transfers
  • respond to requests by the public involving an explanation of water rights and their definitions
  • Utilizes GIS and paper records, interprets property legal descriptions, and communicates with other states, local, and federal level officials and agencies to exchange information
  • Manages activity reports and data submissions for the Division
  • supports staff with an accounting of time, data verification, and mail handling
  • compiles and prepares the annual report for publication
  • Support associate administrative personnel in agency mail handling and customer service functions
  • Manage database by performing extensive data entry, building reports, queries, and performing quality assurance checks on all electronic data submissions
  • manage the reporting process for division staff
  • review water rights searches by other staff for accuracy
  • Determine the proper course of action to correct inaccurate information
  • Manage inventory and purchase office supplies and materials for multiple offices and locations
  • maintain office equipment in working order, deal with vendors, and perform repair work when needed

Requirements:

  • Associate's Degree (typically in Business)
  • 0-2 years of progressive work experience (typically in Business Office Communications) with acquired knowledge at the level of an Office Support Specialist I
  • OR 2-4 years of progressive work experience (typically in Business Office Communications) with acquired knowledge at the level of an Office Support Specialist I
  • Knowledge in applicable computer applications including Microsoft Office Suite and Google products
  • Knowledge of records processing and maintenance procedures and systems
  • Knowledge in the preparation of complicated documents
  • Knowledge and understanding of the agency and each respective division/program

Nice to have:

  • Preference may be given to those with an Associate's Degree in Business or 2-4 years of progressive work experience in office records, GIS experience or knowledge and customer service
  • Strong communication skills and customer service skills are a must
What we offer:
  • Comprehensive health, dental, and vision insurance
  • Paid vacation, sick leave, FMLA, and holidays
  • Retirement - Pension and 457B plans that help you build a secure future
  • Flexible schedules and work-life balance options

Additional Information:

Job Posted:
January 04, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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