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Office Support Specialist II

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Wyoming Department of Transportation

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Location:
United States , Cheyenne

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Category:
Office Administration

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Contract Type:
Employment contract

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Salary:

3921.83 - 4357.59 USD / Month
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Job Description:

This position plays a key role in supporting the Board’s compliance and licensing functions. The role assists with receiving, processing, and investigating complaints involving physicians and physician assistants, and helps the licensing team review and process applications for licensure. The position also works closely with the Executive Director, providing support on special projects and assigned tasks.

Job Responsibility:

  • Receptionist back up Second on the phones
  • Handles complaint intake and evidence management
  • Compile documentation requested of respondents, licensees, or others involved in an investigation
  • Complete National Practitioner Data Base queries for investigations
  • Support the Board of Medicine Investigator with research
  • Audits and compliance, including CME audits
  • Licensing System (GL) back-up, including: Back-up point of contact with vendor
  • fulfill list requests
  • Fiscal Duties: Assist w/ fixed and non-fixed asset reports
  • daily and weekly bank deposits
  • gather data for monthly fiscal reports
  • update check log
  • complete monthly CR's (incl. access Transafe)
  • complete weekly IMLC statements
  • assist with public records requests
  • Assist licensing staff with NPDB queries and continuous query entries
  • Additional related duties as assigned

Requirements:

  • Associate's Degree (typically in Business)
  • 0-2 years of progressive work experience (typically in Business Office Communications) with acquired knowledge at the level of an Office Support Specialist I
  • OR 2-4 years of progressive work experience (typically in Business Office Communications) with acquired knowledge at the level of an Office Support Specialist I
  • Knowledge of applicable computer applications
  • Knowledge of records processing and maintenance procedures and systems
  • Knowledge in the preparation of complicated documents
  • Knowledge and understanding of the agency and each respective division/program
  • Knowledge of WOLFS, the State of Wyoming’s electronic accounting system
  • Knowledge of professional licensing
  • Knowledge of Microsoft Office products

Nice to have:

  • Preference may be given to those with WOLFS, State of Wyoming’s electronic accounting system, called the Wyoming Online Financial System or “WOLFS,” and/or knowledge of professional or occupational licensing processes and procedures
  • Preference may be given to those with an Associate Degree in Business
  • Preference may be given to those with 2-4 years of progressive work in business office communication
What we offer:
  • Comprehensive health, dental, and vision insurance
  • Paid vacation, sick leave, FMLA, and holidays
  • Retirement - Pension and 457B plans
  • Flexible schedules and work-life balance options

Additional Information:

Job Posted:
January 04, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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Wyoming Department of Transportation - All Job Offers
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