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Office Support Associate

https://www.roberthalf.com Logo

Robert Half

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Location:
United States , Baltimore

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Category:
Office Administration

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

Healthcare Services organization is seeking a dependable and detail-oriented Office Support Associate to provide essential administrative and customer service support within a human services and healthcare-focused environment. This is a full-time, opportunity supporting a mission-driven program serving children and families across the city.

Job Responsibility:

  • Provide front-office support, including answering phones and directing inquiries with professionalism and care
  • Assist with filing, records management, and maintaining organized client and program documentation
  • Support human services staff with administrative tasks related to program operations
  • Handle sensitive information with discretion in accordance with privacy and confidentiality standards
  • Offer welcoming, responsive customer service to families, providers, and internal partners

Requirements:

  • Experience in office support, administrative assistance, or customer service
  • Exposure to human services, healthcare, or public-sector environments preferred
  • Strong organizational skills and attention to detail
  • Comfort managing records, paperwork, and high-volume phone interactions
  • Reliable, professional, and service-oriented approach
  • Proven experience in administrative assistance or a similar role
  • Strong ability to answer calls and manage inquiries effectively
  • Proficiency in data entry with attention to accuracy and detail
  • Familiarity with receptionist responsibilities, including greeting visitors
  • Knowledge of filing and archiving practices to maintain organized records
  • Excellent customer service skills with a focus on clear and detail-oriented communication
  • Ability to multitask and prioritize tasks in a dynamic office environment
  • Competence in using common office software and tools
What we offer:
  • Medical, vision, dental, and life and disability insurance
  • Eligible to enroll in company 401(k) plan
  • Free online training
  • Convenient on-site parking

Additional Information:

Job Posted:
January 20, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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