Office Support Assistant

• Answer and direct incoming calls to appropriate practice groups
• Assist callers with mid-level inquiries (e.g., settlement payments, claim submissions, collection agreements)
• Accept and process subpoenas and summonses on behalf of the department
• Maintain tracking logs and compile monthly reports for executive leadership
• Review, process, and distribute incoming mail
• Track important communications and shipments
• Organize and maintain physical and electronic case files
• Coordinate file archiving with the Archive Management team
• Conduct periodic purging and shredding of outdated documents as needed
• Provide backup support to administrative staff
• Order and monitor office supply inventory
• Coordinate facility repair requests
• Schedule meetings for senior leadership
• Draft internal communications and memoranda

• High school diploma or equivalent required
• associate’s or bachelor’s degree preferred
• 1+ years of administrative, office support, or receptionist experience (legal environment a plus)
• Strong verbal and written communication skills with a professional phone demeanor
• Ability to handle high-volume calls and multitask in a fast-paced environment
• Experience managing mail, shipments, and tracking logs
• Proficiency in Microsoft Office Suite (Word, Outlook, Excel)
• Strong organizational skills with attention to detail and accuracy
• Ability to maintain confidentiality and handle sensitive information
• Experience with file management, including physical and electronic records
• Dependable team player with the ability to provide backup support across departments
• Strong time management and ability to prioritize tasks effectively

legal environment a plus

• medical, vision, dental, and life and disability insurance
• company 401(k) plan