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Office Supervisor

Tempco Heating & Sheet Metal

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Location:
Canada , Scarborough

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Category:
Office Administration

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Contract Type:
Employment contract

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Salary:

44.34 CAD / Hour
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Job Description:

Tempco Heating & Sheet Metal Inc. is a well-established HVAC wholesale distributor serving contractors across the Greater Toronto Area. We are seeking an experienced Office Supervisor to oversee and coordinate daily branch operations, including front counter, administrative, and warehouse support functions. The Office Supervisor plays a key leadership role in ensuring accurate order processing, strong customer service, staff supervision, and compliance with company policies and workplace standards.

Job Responsibility:

  • Develop specific plans to prioritize
  • Organize tasks to accomplish the work
  • Train workers in duties and policies
  • Prepare and submit reports
  • Ensure smooth operation of equipment
  • Resolve work problems, provide technical advice and recommend measures to improve productivity and product quality
  • Co-ordinate, assign and review work
  • Requisition or order materials, equipment and supplies
  • Arrange for maintenance and repair work
  • Co-ordinate activities with other work units or departments
  • Maintain accurate records
  • Coordinate, assign, and review the daily work of administrative, inventory, and operational support staff across Purchasing, Warehouse, Front Counter, and Inventory Administration functions
  • Establish and implement work schedules, procedures, and operational workflows
  • Monitor departmental performance and workflow, identify operational issues, and recommend process improvements
  • Oversee inventory coordination and internal controls
  • Coordinate material, supply, and equipment requirements across departments
  • Ensure smooth operation of office and operational systems
  • HR & people leadership: Liaise with HR and department Leads to support hiring, onboarding, coaching/training, and performance feedback
  • Operational guidance (HVAC context): Provide day-to-day procedural direction using HVAC product knowledge and internal best practices
  • Issue resolution & workforce planning: Investigate workflow/staffing problems, implement corrective actions, communicate expectations clearly, and help identify staffing needs, training gaps, and succession planning
  • Prepare and submit operational reports and summaries related to productivity, workflow efficiency, staffing & training

Requirements:

  • Completion of Bachelor Degree required
  • Post-secondary education in business administration or a related field is an asset
  • Minimum 2 years of experience in office administration, customer service, or wholesale operations
  • Minimum 2 years previous supervisory or team-lead experience required
  • Strong organizational, communication, and problem-solving skills
  • Experience with ERP systems (Prophet 21 preferred)
  • Ability to work in a fast-paced HVAC wholesale environment
  • Valid driver’s licence
  • Own transportation

Nice to have:

  • Post-secondary education in business administration or a related field is an asset
  • Experience with ERP systems (Prophet 21 preferred)
What we offer:
  • Dental plan
  • Health care plan
  • Vision care benefits
  • Free parking available

Additional Information:

Job Posted:
January 20, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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