Office Supervisor

• Assign, create, and manage work orders, ensuring timely completion and accurate closure
• Log and report inspections as needed
• Record and communicate employee call-ins to appropriate supervisors
• Serve as the primary point of contact for on-site HR tasks, including timekeeping and employee assistance
• Screen and direct incoming work orders to the appropriate personnel
• Dispatch employees to service areas as needed
• Provide direct support to the Regional Manager in Connecticut for operational and administrative tasks
• Collaborate with the billing team to ensure accurate invoicing
• Performs other duties as assigned

• High school diploma or GED required
• Minimum of 2 years’ experience in dispatching or a similar role
• Proficiency in Microsoft Office Suite and familiarity with work order systems
• Strong written and oral communication skills in English
• Demonstrated skills in objective problem-solving and decision-making
• Strong interpersonal skills and the ability to work collaboratively in a dynamic environment
• Must successfully pass a background check
• Must be able to stand, push, pull, bend, kneel, and stretch for extended periods of time
• Ability to lift up to 25 lbs
• Role is based at the East Hartford client site, with occasional travel to other Connecticut locations

Previous experience in administrative support or HR-related tasks