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Baptist Medical Center is hiring an Office Specialist II for the AgeWell Department in Jacksonville, Florida. This is a full-time Monday through Friday 8:30am-5:00pm position at Baptist AgeWell - Neptune Beach. The Office Specialist II will support the AgeWell Department to accurately register all patients and update demographic and insurance information for maintenance of accurate information. This position requires an individual who can multitask and obtains excellent written and verbal communication, organizational skills and a previous experience in clerical work.
Job Responsibility:
Providing business services for patients and the healthcare system
Ensuring accurate patient registration
Posting patient charges and payments
Operating a multi-line phone system while maintaining telephone protocols
Assisting patients as needed
Reviewing and following up on unpaid insurance claims
Processing mail on a daily basis
Working with insurance carriers and Baptist Primary Care Centers
Accurately register all patients and update demographic and insurance information for maintenance of accurate information