Office Specialist I

• Greet patients and visitors in a friendly and polite way
• Answer phones, make reminder calls, and help patients with questions
• Be willing to learn new tasks, understand HMO/PPO insurance rules, and assist with billing alerts and insurance updates as needed
• Schedule patient appointments and help set up special testing for bariatric patients
• Help with faxing, copying, scanning medical records, ROI’s, and assisting patients with medical record requests
• Post payments and update patient accounts in the electronic medical record system
• Collect ROA’s, co-pays, self-pay payments, and other money at the time of service
• Get patient records ready for the next day’s clinic visits by verifying patient demographics and insurance information to include billing alerts, updating patient information, and pharmacy details
• Work with the team on referrals, prior authorizations, and tracking orders to keep the office running smoothly
• Be dependable, problem solver, communicate well with doctors and coworkers, and complete tasks on time without needing constant supervision
• Learn to use our TMS (Transcranial Magnetic Stimulation) equipment and help patients during treatment

• High School Diploma/GED
• 1-2 years Front Desk Experience
• Experience working in a Medical Office

Associate's Degree

• Up to $1,000 Sign-On Bonus
• Training provided to become a certified TMS Healthcare Technician
• Excellent company to work for
• Great reputation for leadership in the healthcare industry
• Values its employees
• Understands the value of teamwork and giving back to the community
• Vested in developing its employees by providing resources, training, and education that fosters personal and professional career growth