Office Services Specialist

• Welcome employees and visitors with a detail-oriented, hospitality-driven approach that creates a positive onsite experience
• Manage workplace service tasks such as issuing contract badges, coordinating building access requests, handling lost-and-found items, and overseeing luggage storage activities
• Partner with conference services and administrative teams to help organize onsite meetings and special events, including support that may occasionally extend beyond standard business hours
• Monitor service-related issues across areas such as janitorial support, mailroom activity, parking, copiers, facilities requests, badging, and meeting spaces, and route concerns through the proper channels
• Enter and track work orders to help ensure building and workplace issues are addressed in a timely manner
• Conduct regular walkthroughs of office and shared spaces, including meeting rooms and other designated areas, to help maintain presentation and readiness standards
• Collaborate with internal teams and external vendors to strengthen service delivery and improve the overall workplace experience
• Contribute to projects and service initiatives designed to increase engagement, improve efficiency, reduce risk, and support operational goals
• Perform additional onsite support duties as needed to meet business and client expectations

• High school diploma or equivalent
• At least 3 years of experience in hospitality, workplace operations, facility or property management, or a related customer service environment
• Proficiency with Google Workspace applications, including Gmail, Sheets, and Docs
• Strong ability to balance multiple priorities and stay organized in a fast-paced setting
• Excellent verbal and written communication skills with a detail-oriented and client-focused demeanor
• Demonstrated sound judgment, initiative, and a collaborative approach to working with cross-functional teams and service partners
• Ability to walk and stand for extended periods, complete routine facility walkthroughs, and assist with light materials handling for events or workplace support

Experience with commercial real estate environments, vendor coordination, event support, or workplace technology platforms is preferred

• Medical, vision, dental, and life and disability insurance
• 401(k) plan