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We are looking for an Office Services Associate to support day-to-day document production, mail handling, and administrative service operations for a client site in New York, NY. This is a Contract position suited for someone who is comfortable working in a fast-paced office environment, balancing accuracy, service, and deadlines. The role also contributes to related front-of-house and facilities support needs, helping ensure smooth back-office operations and a detail-focused client experience.
Job Responsibility:
Maintain accurate service logs and confirm all work requests are complete and properly documented before processing
Handle copy, scanning, print, mail, and intake assignments across both physical and digital workflows while following established service standards
Organize incoming tasks by urgency and production requirements to keep work moving efficiently and in the correct sequence
Communicate promptly with clients or leadership regarding turnaround expectations, job status, and any issues that may affect delivery timelines
Complete, package, and distribute assignments within committed deadlines while upholding quality expectations
Perform basic troubleshooting on office equipment and replenish paper, toner, and other production supplies as needed
Review completed work for accuracy and presentation, and assist in maintaining quality across team output when required
Follow company and client-site policies, use materials responsibly, and support additional office services such as reception, hospitality, or audio/visual assistance when needed
Safely move boxes, paper, and other materials weighing up to 50 pounds as part of daily operational support
Requirements:
High school diploma or equivalent required
At least 1 year of experience in office services, copy center support, mailroom operations, or a similar administrative environment
Background in a legal, banking, or large corporate setting is preferred
Strong customer service and communication skills with the ability to work effectively with clients and internal teams
Solid organizational skills and close attention to detail when handling time-sensitive work
Ability to manage confidential information with professionalism and discretion
Good judgment, basic problem-solving ability, and an understanding of when to escalate issues appropriately
Capable of working independently and collaboratively in a high-volume, fast-paced setting with a positive attitude
Nice to have:
Background in a legal, banking, or large corporate setting is preferred
What we offer:
medical, vision, dental, and life and disability insurance