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Office Services Associate

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Robert Half

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Location:
United States , Boston

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Category:
Office Administration

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

We are looking for an Office Services Associate to support day-to-day administrative operations for a client site in Boston, Massachusetts. This Contract position is ideal for someone who enjoys delivering dependable back-office support across document production, mail handling, and related office services while maintaining a high standard of customer care. The role requires someone who can stay organized in a fast-moving setting, protect sensitive information, and contribute positively to a team-focused environment.

Job Responsibility:

  • Manage incoming office service requests by recording work accurately and confirming all required details are complete before processing
  • Provide daily support for document reproduction, mail distribution, scanning, and intake tasks across both physical and digital workflows
  • Sequence assignments effectively to keep production moving efficiently and to ensure completed work is delivered within established service timelines
  • Communicate promptly with clients and internal leadership regarding priorities, turnaround expectations, and any issues that could affect deadlines
  • Perform basic troubleshooting on office equipment and escalate more complex problems when additional support is needed
  • Review completed work for accuracy and quality, including checking personal output and assisting with quality control for team deliverables
  • Replenish copiers and related machines with paper, toner, and other materials needed to maintain uninterrupted operations
  • Handle files, correspondence, and other business materials with discretion while following company and client policies
  • Support general office service functions as needed, which may include reception, hospitality, audio/visual assistance, and other site-based operational tasks
  • Move and lift boxes, paper, and supplies up to 50 pounds regularly as part of daily service responsibilities.

Requirements:

  • High school diploma or equivalent is required
  • At least 1 year of experience in office services or a similar administrative support role, preferably within a legal, banking, or large corporate setting
  • Working knowledge of copy, mail, scanning, and other back-office support processes
  • Strong customer service and communication skills with the ability to build effective relationships with clients and coworkers
  • Excellent attention to detail, time management, and organizational ability in a deadline-driven environment
  • Ability to work independently, make sound routine decisions, and recognize when to escalate issues appropriately
  • Comfortable handling confidential documents and sensitive information with professionalism and care
  • Ability to work collaboratively with diverse teams in a fast-paced workplace and maintain a positive, self-directed approach.
What we offer:
  • medical, vision, dental, and life and disability insurance
  • 401(k) plan

Additional Information:

Job Posted:
May 05, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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