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We are looking for an Office Services Associate to join our team on a contract basis in Houston, Texas. This role focuses on delivering exceptional back-office support, including reprographics, mail services, and other administrative tasks in both physical and digital capacities. The ideal candidate will thrive in a fast-paced environment and demonstrate strong organizational and customer service skills.
Job Responsibility:
Perform reprographics, mail, and intake functions following established procedures and quality standards
Utilize and maintain logs to track office service tasks and ensure accuracy in documentation
Load machines with paper, toner, and other supplies, ensuring efficient operation
Troubleshoot minor equipment issues and escalate more complex problems to the supervisor as needed
Communicate effectively with supervisors or clients regarding deadlines, job status, or any issues encountered
Prioritize and manage workflow to meet contracted deadlines and client expectations
Perform quality assurance checks on completed work to ensure accuracy and compliance with standards
Follow company and client site policies to maintain an organized and secure work environment
Handle sensitive or confidential documents with discretion and professionalism
Lift and transport items weighing up to 50 pounds as part of daily responsibilities
Requirements:
High school diploma or equivalent is required
At least 1 year of experience in office services, preferably in a legal, banking, or corporate setting
Strong organizational skills and attention to detail to ensure accuracy in tasks
Proven customer service abilities to maintain and enhance client relationships
Ability to handle confidential documents and make independent decisions within policy guidelines
Effective problem-solving skills with the ability to escalate issues appropriately
Excellent communication and interpersonal skills to work in a team-oriented environment
Ability to adapt to a fast-paced setting and meet strict deadlines
What we offer:
Medical, vision, dental, and life and disability insurance
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