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We are looking for an organized and service-focused Office Services Associate to support daily administrative and operational needs for a client site. This is a contract position that plays an important role in keeping copy, mail, scanning, reception, and related back-office services running smoothly in a fast-paced environment. The ideal candidate brings strong attention to detail, sound judgment, and a commitment to delivering accurate, timely support while handling confidential materials with care.
Job Responsibility:
Manage incoming office service requests by reviewing work details, confirming instructions, and documenting tasks accurately before production begins
Provide day-to-day support across copying, printing, scanning, mail handling, intake, and other administrative service functions in both physical and digital formats
Organize assignments based on urgency and service commitments to ensure completed work is delivered within established turnaround times
Maintain clear communication with clients, supervisors, and team members regarding deadlines, job status, and any issues that may affect completion
Perform basic troubleshooting on office equipment and replenish paper, toner, and other supplies to keep machines operational
Check completed work for accuracy and presentation, and contribute to quality control efforts for both individual and team output
Follow workplace policies, operational procedures, and client-site guidelines while using materials and equipment responsibly and efficiently
Assist with additional support services such as reception, hospitality, or audio/visual coordination as business needs require
Handle boxes, files, and production materials as part of daily operations, including regularly moving items weighing up to 50 pounds
Requirements:
High school diploma or equivalent required
At least 1 year of experience in office services, copy center operations, mail services, or a similar administrative support role, preferably within a legal, banking, or corporate setting
Demonstrated ability to deliver strong customer service and build positive working relationships with clients and colleagues
Familiarity with standard back-office procedures, including document handling, scanning, logging, and mail or reprographics support
Strong organizational skills with close attention to detail and the ability to manage multiple priorities under deadline
Ability to work with sensitive or confidential information while exercising discretion and sound judgment
Comfortable working independently and as part of a team, with the ability to identify issues and escalate concerns when appropriate
Able to work in a fast-paced environment and perform physical tasks, including lifting materials up to 50 pounds regularly