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This position focuses on providing essential back-office support to ensure seamless operations for our clients, including reprographics, mail services, and other administrative tasks in both physical and digital environments. The role requires a proactive and detail-oriented individual who thrives in a fast-paced environment.
Job Responsibility:
Process and manage reprographics and mail services tasks following established procedures
Ensure accurate completion of job tickets and logs for all office services activities
Prioritize workflows to meet deadlines and deliver high-quality results
Troubleshoot basic equipment issues and perform routine maintenance tasks
Maintain and uphold confidentiality when handling sensitive documents and information
Load machines with necessary supplies such as paper and toner
Conduct Quality Assurance checks on completed tasks to ensure accuracy
Communicate effectively with supervisors and clients regarding job progress or issues
Adhere to company and client policies while using resources efficiently
Provide support for additional service lines, including hospitality, reception, and audio/visual functions as needed
Requirements:
High school diploma or equivalent is required
At least one year of experience in office services, preferably in a legal, banking, or corporate setting
Strong customer service skills to foster positive client relationships
Excellent organizational skills and attention to detail
Ability to meet deadlines and manage multiple tasks efficiently
Capacity to handle confidential information with discretion
Effective problem-solving skills and the ability to escalate issues when necessary
Must be self-motivated and work well in team environments
What we offer:
medical, vision, dental, and life and disability insurance