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We are looking for a dedicated Office Services Associate to join our team on a contract basis in Charlotte, North Carolina. In this role, you will provide essential back-office services, including reprographics, mail handling, and other support functions in both physical and digital environments. This position requires a proactive individual with strong organizational skills and a commitment to delivering excellent customer service.
Job Responsibility:
Perform reprographics and mail services tasks, ensuring all work is completed accurately and on time
Utilize logs and job tickets to track and prioritize assignments efficiently
Troubleshoot basic equipment issues and escalate problems when necessary
Load and maintain office machinery with paper, toner, and other supplies
Adhere to company and client site policies while handling sensitive and confidential documents
Conduct quality assurance checks on completed tasks to maintain high standards
Communicate effectively with supervisors and clients regarding job progress or deadlines
Provide support for hospitality, audio/visual, and reception services as needed
Follow established procedures to ensure cost-effective use of equipment and supplies
Regularly lift and transport items weighing up to 50 pounds
Requirements:
High school diploma or equivalent
At least 1 year of experience in office services, preferably in a legal, banking, or corporate setting
Strong attention to detail and organizational skills
Excellent customer service abilities to build and maintain positive client relationships
Capability to meet deadlines and handle multiple tasks in a fast-paced environment
Ability to manage sensitive and confidential information with discretion
Effective problem-solving skills and the ability to escalate issues when appropriate
Self-motivated team player with a positive attitude and adaptability to diverse environments