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We are looking for an Office Services Associate to support daily administrative and document service operations for a client site. This long-term contract opportunity is ideal for someone with prior office support experience who enjoys delivering dependable service in a fast-paced, detail-oriented environment. The role contributes to copy, mail, scanning, hospitality, reception, and related back-office functions while maintaining accuracy, confidentiality, and strong client service standards.
Job Responsibility:
Manage incoming office service requests by reviewing job details, confirming instructions, and maintaining accurate service records
Complete copying, scanning, mail handling, and document intake tasks in line with site procedures and expected turnaround times
Organize work by urgency and delivery commitments to ensure assignments are processed efficiently and on schedule
Communicate proactively with clients and leadership regarding request status, deadlines, or issues that may affect completion
Resolve routine equipment and production problems and escalate more complex concerns when additional support is needed
Perform quality checks on completed work to confirm accuracy, presentation, and adherence to client expectations
Replenish paper, toner, and other operational supplies to keep equipment ready for continuous use
Handle confidential materials with discretion and follow company and client policies across all assigned services
Assist with additional front-of-house or workplace support needs, including reception, hospitality, or audio/visual coordination, as required
Requirements:
High school diploma or equivalent required
At least 1 year of office services or administrative support experience, preferably in a legal, financial, or large corporate setting
Working knowledge of copy, mail, scanning, and other general back-office support processes
Strong customer service and communication skills with the ability to work effectively with clients and internal teams
Excellent attention to detail, time management, and organizational ability in a deadline-driven environment
Ability to handle sensitive documents and information with professionalism and confidentiality
Comfortable making sound day-to-day decisions, solving routine problems, and knowing when to escalate issues
Ability to regularly lift up to 50 lbs. and support a physically active office services operation