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We are looking for an Office Services Associate to support day-to-day administrative and document service operations for a client site. This is a Contract position suited for someone who is organized, service-oriented, and comfortable working in a fast-paced, detail-focused environment. The role focuses on handling copy, mail, scanning, and related office support activities while maintaining accuracy, confidentiality, and timely turnaround. You will also contribute to a smooth workplace experience by assisting with additional front-of-house and operational support needs as required.
Job Responsibility:
Maintain accurate service records and verify that all work requests are complete before starting assignments
Process copying, scanning, mail handling, and intake tasks in accordance with established service standards and site procedures
Organize incoming assignments by urgency and production requirements to ensure work is completed in the correct sequence
Communicate proactively with supervisors or client contacts regarding deadlines, job status, and service-related issues
Deliver completed work within agreed turnaround times while balancing multiple priorities throughout the day
Identify and resolve routine equipment issues, and escalate more complex problems when needed
Conduct quality checks on completed materials to confirm accuracy, presentation, and compliance with instructions
Replenish paper, toner, and other production supplies while operating equipment in a careful and cost-conscious manner
Handle sensitive documents with discretion and follow both company and client policies at all times
Support additional office services needs, which may include reception, hospitality, audio/visual assistance, or other administrative functions as assigned
Requirements:
High school diploma or equivalent required
At least 1 year of experience in office services, records, mailroom, copy center, or similar administrative support work, preferably in a legal, banking, or large corporate setting
Strong customer service skills with the ability to build positive working relationships with clients and internal teams
Working knowledge of general office procedures, including document handling, scanning, logging, and mail or reprographics support
Good organizational skills and close attention to detail, with the ability to manage deadlines effectively
Ability to work with confidential information and use sound judgment when making routine decisions
Comfortable working independently and collaboratively in a high-volume environment with diverse stakeholders
Ability to lift up to 50 lbs. regularly and perform physically active tasks related to office services operations