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We are looking for a detail-oriented Office Services Associate to support daily back-office operations for a client site in Chicago, Illinois. This Contract position focuses on delivering reliable copy, mail, intake, and general office support in both physical and digital environments while maintaining strong service standards. The ideal candidate is organized, responsive, and comfortable working in a fast-paced setting where accuracy, confidentiality, and timely completion of tasks are essential.
Job Responsibility
Manage incoming office service requests by reviewing job details, confirming instructions, and recording work through appropriate tracking methods
Complete copying, scanning, mail handling, and document intake tasks in accordance with established service procedures and client expectations
Organize assignments by deadline and production priority to ensure work is processed, finished, and delivered on schedule
Communicate promptly with supervisors or client contacts regarding unclear instructions, scheduling concerns, or service issues that may affect completion times
Perform basic troubleshooting on office equipment and replenish paper, toner, and other production supplies to keep operations running smoothly
Inspect completed work for accuracy and presentation, and contribute to quality checks on team output when needed
Handle sensitive materials with discretion and follow company and client policies related to confidentiality, security, and workplace procedures
Support additional front-of-house or facility-related services, such as reception, hospitality, or audio/visual coordination, based on business needs
Lift and move boxes, paper, and other materials as required to support daily service activity and mail or reprographics operations
Requirements
High school diploma or equivalent is required
At least 1 year of office services experience, ideally within a legal, banking, or large corporate environment
Working knowledge of back-office support functions, including copying, scanning, mail distribution, and document handling
Strong customer service and communication skills with the ability to build effective working relationships with clients and colleagues
Demonstrated attention to detail, sound organizational ability, and a consistent approach to meeting deadlines
Ability to manage confidential documents and exercise good judgment when handling sensitive information
Comfortable making routine decisions independently, solving basic operational problems, and escalating issues when appropriate
Ability to work efficiently in a team-oriented, fast-paced environment and regularly lift up to 50 lbs
What we offer
Medical, vision, dental, and life and disability insurance