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Office Services Associate

United States, Chicago · Job Posted June 02, 2026
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Job Description

We are looking for a detail-oriented Office Services Associate to support daily back-office operations for a client site in Chicago, Illinois. This Contract position focuses on delivering reliable copy, mail, intake, and general office support in both physical and digital environments while maintaining strong service standards. The ideal candidate is organized, responsive, and comfortable working in a fast-paced setting where accuracy, confidentiality, and timely completion of tasks are essential.

Job Responsibility

  • Manage incoming office service requests by reviewing job details, confirming instructions, and recording work through appropriate tracking methods
  • Complete copying, scanning, mail handling, and document intake tasks in accordance with established service procedures and client expectations
  • Organize assignments by deadline and production priority to ensure work is processed, finished, and delivered on schedule
  • Communicate promptly with supervisors or client contacts regarding unclear instructions, scheduling concerns, or service issues that may affect completion times
  • Perform basic troubleshooting on office equipment and replenish paper, toner, and other production supplies to keep operations running smoothly
  • Inspect completed work for accuracy and presentation, and contribute to quality checks on team output when needed
  • Handle sensitive materials with discretion and follow company and client policies related to confidentiality, security, and workplace procedures
  • Support additional front-of-house or facility-related services, such as reception, hospitality, or audio/visual coordination, based on business needs
  • Lift and move boxes, paper, and other materials as required to support daily service activity and mail or reprographics operations

Requirements

  • High school diploma or equivalent is required
  • At least 1 year of office services experience, ideally within a legal, banking, or large corporate environment
  • Working knowledge of back-office support functions, including copying, scanning, mail distribution, and document handling
  • Strong customer service and communication skills with the ability to build effective working relationships with clients and colleagues
  • Demonstrated attention to detail, sound organizational ability, and a consistent approach to meeting deadlines
  • Ability to manage confidential documents and exercise good judgment when handling sensitive information
  • Comfortable making routine decisions independently, solving basic operational problems, and escalating issues when appropriate
  • Ability to work efficiently in a team-oriented, fast-paced environment and regularly lift up to 50 lbs

What we offer

  • Medical, vision, dental, and life and disability insurance
  • 401(k) plan

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