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We are looking for an Office Services Associate to join our team on a contract basis in Los Angeles, California. In this role, you will provide essential back-office support, including copy and mail services, while maintaining high standards of customer service and operational efficiency. This position offers a dynamic environment where attention to detail and strong organizational skills are key to success.
Job Responsibility:
Handle reprographics and mail services in both physical and digital formats, ensuring timely and accurate completion of tasks
Follow established procedures to prioritize and manage workflow effectively, meeting deadlines and client expectations
Perform quality assurance checks on completed work to maintain high standards of service
Troubleshoot basic equipment issues and coordinate with supervisors or clients to resolve any operational challenges
Load and maintain office machinery with necessary supplies such as paper and toner, ensuring uninterrupted functionality
Maintain accurate logs for all office services activities, ensuring proper documentation and tracking
Assist with breakroom and conference room cleanup, promoting a tidy and organized workplace
Adhere to company policies as well as client-specific site policies to ensure compliance and professionalism
Provide exceptional customer service to enhance client relationships and satisfaction
Lift and transport materials up to 50 lbs. as needed to support operational requirements
Requirements:
High school diploma or equivalent qualification
At least 1 year of experience in office services, preferably within legal, banking, or corporate environments
Strong customer service skills with the ability to build and maintain positive relationships
Detail-oriented with excellent organizational skills to manage multiple tasks effectively
Ability to handle sensitive and confidential information with discretion
Self-motivated and capable of making independent decisions while adhering to company policies
Effective problem-solving skills, with the ability to escalate issues when necessary
Comfortable working in a fast-paced team environment, interacting with diverse backgrounds and functions
What we offer:
medical, vision, dental, and life and disability insurance