Office Services Associate

• Manage mailroom operations by sorting, processing, and delivering mail across 1-2 floors of an 8-floor office
• Provide end-of-day reception coverage, including greeting visitors, assisting with check-ins, and managing conference room schedules
• Maintain a detail-oriented and welcoming reception area while monitoring guest arrivals and departures
• Deliver hospitality services, ensuring conference rooms and common areas are well-prepared and maintained
• Support reprographics tasks, such as printing, copying, and binding documents as needed
• Adhere to business casual dress code and maintain a detail-oriented appearance at all times
• Demonstrate reliability by maintaining consistent attendance and minimizing call-offs
• Cross-train in various office service areas to provide seamless coverage when required
• Ensure excellent customer service by addressing client and visitor needs promptly and with attention to detail

• Proven ability to deliver outstanding customer service in a detail-oriented setting
• Strong organizational skills with the ability to manage multiple tasks efficiently
• Neat appearance and adherence to a business casual dress code
• Excellent communication skills, both verbal and written, to interact effectively with clients and staff
• Reliable attendance with a strong commitment to dependability
• Willingness to learn and cross-train in multiple office service functions
• Previous experience in mailroom, reception, or hospitality services is a plus but not required
• Ability to work collaboratively in a team-oriented environment

Previous experience in mailroom, reception, or hospitality services

• Medical, vision, dental, and life and disability insurance
• Enrollment in company 401(k) plan