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We are looking for an Office Services Associate to support daily administrative and operational services for a client site. This is a contract position focused on delivering dependable copy, mail, scanning, intake, and general office support in a fast-moving environment. The ideal candidate brings strong customer service skills, sound judgment, and the ability to manage multiple priorities while maintaining accuracy and confidentiality.
Job Responsibility:
Manage incoming office service requests by reviewing instructions, confirming ticket details, and recording work accurately in designated logs
Complete reprographics, mail handling, scanning, and intake assignments in accordance with established service standards and client expectations
Organize tasks by deadline and workflow priority to ensure materials are processed, completed, and delivered on schedule
Communicate proactively with supervisors and client contacts regarding status updates, service issues, or timing concerns that may affect delivery
Perform routine quality checks on completed work and help maintain consistent output standards across team activities
Resolve basic equipment issues, replenish paper and toner, and keep office machines ready for daily production needs
Handle confidential files and sensitive business information with discretion and in compliance with company and client policies
Support additional front-of-house or workplace service functions, such as reception, hospitality, or audio/visual coordination, as business needs require
Requirements:
High school diploma or equivalent is required
At least 1 year of experience in office services, copy center support, mailroom operations, or a similar administrative setting is preferred
Strong customer service and communication skills with the ability to work effectively with clients and internal teams
Familiarity with general office procedures, document handling, scanning, and records or log maintenance
Ability to stay organized, meet deadlines, and produce accurate work in a high-volume environment
Comfortable making routine decisions independently while recognizing when issues should be escalated
Ability to handle sensitive or confidential documents with a high level of care and professionalism
Must be able to lift up to 50 lbs. regularly and work on-site as required