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We are looking for a dedicated Office Services Associate to join our team in Austin, Texas. This contract position offers an opportunity to provide essential back-office support for our clients, focusing on reprographics, mail services, and administrative tasks. The role requires a calm demeanor, strong organizational skills, and excellent communication abilities to ensure seamless operations in a fast-paced environment.
Job Responsibility:
Perform reprographics and mail services tasks, including document copying, scanning, and distribution
Maintain accurate logs and records for all office service activities
Ensure all job tickets are completed correctly and adhere to established workflows
Troubleshoot basic equipment issues and escalate unresolved problems when needed
Manage deadlines effectively to meet client expectations and deliver high-quality results
Load machinery with necessary paper, toner, and supplies to ensure continuous operation
Conduct quality assurance checks on completed work to ensure accuracy and compliance
Provide outstanding customer service while interacting with clients and team members
Prioritize tasks and workflows to optimize efficiency in daily operations
Handle sensitive and confidential documents with care and discretion
Requirements:
High school diploma or equivalent
At least one year of experience in office services, preferably within a legal, banking, or corporate environment
Proficiency in Microsoft Office Suite and general office procedures
Strong problem-solving skills with the ability to make independent decisions
Exceptional attention to detail and organizational abilities
Ability to communicate clearly and professionally with diverse teams and clients
Capable of working under pressure while maintaining a calm and positive attitude
Physical capability to lift up to 50 pounds regularly
What we offer:
medical, vision, dental, and life and disability insurance