Office Services Associate Job at Robert Half (Cleveland)

Office Services Associate

Robert Half

Location:
United States , Cleveland

Category:
Office Administration

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

We are looking for an Office Services Associate to support daily back-office operations for a client site. This is a contract position focused on delivering dependable copy, mail, intake, and general office support in a fast-paced work environment. The ideal candidate brings strong customer service skills, sound judgment, and the ability to manage multiple priorities while handling sensitive materials with care.

Job Responsibility:

Manage incoming office service requests by reviewing instructions, confirming ticket details, and recording work accurately in designated logs
Provide day-to-day support across reprographics, mail handling, and intake activities while following established site procedures and service standards
Organize assignments based on urgency and service commitments to ensure completed work is delivered on schedule
Communicate promptly with supervisors or clients when deadlines, job specifications, or service issues require clarification or escalation
Perform basic troubleshooting on office equipment and replenish paper, toner, and other supplies to keep operations running efficiently
Check completed work for accuracy and quality, including reviewing your own output and supporting quality control across the team when needed
Follow workplace policies, including confidentiality, appropriate conduct, and efficient use of equipment and materials
Assist with additional office support functions such as hospitality, reception, or audio/visual coordination as business needs require
Handle physical production tasks that may involve standing for extended periods and lifting materials or boxes weighing up to 50 pounds

Requirements:

High school diploma or equivalent required
At least 1 year of experience in office services or administrative support, ideally within a legal, banking, or large corporate setting
Working knowledge of copy, mail, intake, and other general back-office procedures
Strong customer service and interpersonal skills with the ability to work effectively with clients and internal teams
Excellent attention to detail, time management, and organizational abilities
Ability to protect confidential information and exercise sound judgment when making routine decisions
Problem-solving skills with the ability to recognize when issues should be escalated
Comfortable working in a fast-paced environment, including overtime or varying shifts when needed

What we offer:

Medical, vision, dental, and life and disability insurance
Enrollment in company 401(k) plan

Additional Information:

Job Posted:
May 20, 2026

Employment Type:

Fulltime

Work Type:

On-site work

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