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We are looking for a dependable Office Services Associate to support day-to-day back-office operations for a client site in Santa Monica, California. This is a Long-term Contract position for someone who is comfortable in a fast-paced setting, can remain on their feet for extended periods, and takes pride in delivering accurate, timely service. The role includes copy, mail, scanning, and general office support while maintaining a high standard of professionalism, organization, and client care.
Job Responsibility:
Manage incoming office service requests by reviewing job instructions, confirming required details, and documenting work accurately before production begins
Complete copy, print, scan, and mail assignments in both physical and digital formats while following established service standards and turnaround expectations
Organize daily workload to ensure urgent requests are handled appropriately and completed within committed deadlines
Monitor output for accuracy and presentation quality, and perform checks on completed work to maintain consistent service excellence
Communicate proactively with supervisors or client contacts regarding request status, timing concerns, or clarification needed to avoid delays
Resolve routine equipment issues and replenish paper, toner, and related supplies to keep machines operating efficiently
Handle confidential materials with discretion and follow site policies and operational procedures at all times
Support additional front-of-office or hospitality-related tasks, including reception or audio/visual assistance, as business needs require
Requirements:
High school diploma or equivalent required
At least 1 year of office services, copy center, mailroom, or similar administrative support experience in a detail-focused environment is preferred
Ability to print and process documents from Microsoft Office and Adobe file formats
Strong customer service and communication skills with the ability to work effectively with clients and internal teams
Proven ability to stay organized, manage multiple priorities, and meet deadlines in a high-volume setting
Comfortable standing for long periods and regularly lifting materials weighing up to 50 pounds
Ability to handle sensitive information with care and exercise sound judgment when issues need escalation
Dependable team player with a positive attitude, solid attention to detail, and basic troubleshooting ability for office equipment
What we offer:
Medical, vision, dental, and life and disability insurance