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We are looking for an Office Services Associate to support day-to-day back-office operations for a client site. This is a contract position suited for someone with prior office support experience who can manage copy, mail, scanning, and related service tasks in a fast-moving, detail-focused environment. The ideal candidate brings strong customer service skills, sound judgment, and the ability to handle time-sensitive requests with accuracy and discretion.
Job Responsibility:
Manage incoming office service requests by documenting work accurately and confirming all required details before processing each assignment.
Provide daily support across copy, reprographics, mail, intake, and digital document handling functions while following established service standards.
Organize and complete assignments in priority order to meet committed turnaround times and delivery expectations.
Communicate proactively with clients and leadership regarding deadlines, job status, or issues that may affect completion.
Resolve routine equipment or workflow problems and escalate more complex concerns when additional support is needed.
Perform quality checks on completed work to ensure accuracy, completeness, and adherence to client requirements.
Replenish paper, toner, and other production materials while helping maintain equipment readiness and efficient supply usage.
Handle confidential files and sensitive information with care while complying with company and client policies.
Assist with additional site support needs such as reception, hospitality, facilities, or audio/visual services as business demands require.
Requirements:
High school diploma or equivalent required.
At least 1 year of office services or administrative support experience, ideally within a legal, financial, or large corporate setting.
Demonstrated ability to deliver strong customer service and build productive working relationships with clients and coworkers.
Comfortable working with confidential documents and exercising discretion in a detail-focused environment.
Strong organizational skills with close attention to detail and the ability to manage multiple deadlines.
Ability to solve routine problems independently and recognize when issues should be escalated.
Capable of working effectively in a fast-paced team setting with colleagues from diverse backgrounds.