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We are looking for an Office Services Associate to support daily back-office operations for client teams. This is a contract position with the potential to become a longer-term opportunity based on business needs and performance. The role focuses on copy, mail, scanning, and related office support services in a fast-paced office setting, while maintaining accuracy, confidentiality, and strong customer service.
Job Responsibility:
Manage incoming office service requests by reviewing instructions, confirming job details, and recording work accurately in designated logs
Complete copying, scanning, mail handling, and document intake tasks in line with established service standards and turnaround expectations
Organize assignments by urgency and workflow requirements to ensure projects are processed and delivered on schedule
Communicate promptly with clients and leadership regarding deadlines, status updates, or issues that may affect completion of work
Perform routine quality checks on completed materials to maintain consistency, accuracy, and a clear presentation
Resolve basic equipment and machine issues when possible and escalate more complex problems to the appropriate support contact
Support additional front-of-house or office operations needs, such as reception, hospitality, and audio/visual assistance, as required
Handle confidential records and sensitive information with discretion while following company policies and operational procedures
Load and replenish paper, supplies, and related materials for office equipment, and assist with physically moving items up to 50 pounds when needed
Requirements:
High school diploma or equivalent is required
At least 1 year of office services or administrative support experience, ideally within a legal, banking, or large corporate environment
Working knowledge of copy, mail, scanning, and general back-office support procedures
Strong customer service and communication skills with the ability to work effectively with clients and internal teams
Proven attention to detail, sound organizational ability, and the capacity to manage multiple deadlines in a busy setting
Ability to make informed decisions independently while adhering to established policies and business guidelines
Experience handling confidential documents with professionalism and discretion
Ability to work collaboratively, solve routine operational problems, and recognize when escalation is necessary