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We are looking for an Office Services Associate to support daily administrative and back-office operations for a client site in Houston, Texas. This contract position plays an important role in keeping document production, mail handling, intake support, and related office services running smoothly in a fast-paced, detail-focused environment. The ideal candidate brings strong customer service skills, sound judgment, and the ability to manage time-sensitive work with accuracy and discretion.
Job Responsibility:
Manage incoming office service requests by reviewing instructions, confirming job details, and recording work through the appropriate tracking methods
Complete document reproduction, scanning, mail processing, and intake activities in line with established service standards and client expectations
Organize assignments by urgency and deadline to ensure materials are processed and delivered on time
Communicate promptly with supervisors or client contacts regarding changing priorities, service issues, or delivery concerns
Perform routine quality checks on completed work to maintain accuracy, presentation, and consistency across deliverables
Resolve basic equipment issues and replenish paper, toner, and other supplies to keep machines operational
Handle confidential files and sensitive information with care while following company and site-specific policies
Support additional front-of-house or workplace services, such as reception, hospitality, or audio/visual assistance, as business needs require
Requirements:
High school diploma or equivalent required
At least 1 year of experience in office services, copy center support, mail services, or a similar administrative operations role
Background in a legal, banking, or large corporate setting preferred
Strong customer service and communication skills with the ability to work effectively with diverse teams and clients
Solid attention to detail, organizational ability, and time management skills in a deadline-driven environment
Comfortable making sound decisions independently and knowing when to escalate issues for support
Ability to lift up to 50 lbs. on a regular basis
Proven ability to work collaboratively, maintain professionalism, and adapt in a fast-paced setting