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We are looking for an Office Services Associate to support day-to-day administrative and document service operations for a client site in Austin, Texas. This Long-term Contract position is ideal for someone who is dependable, service-oriented, and comfortable handling both physical and digital office support tasks in a fast-moving environment. The role contributes to smooth business operations by managing copy, mail, intake, and related back-office services while maintaining accuracy, professionalism, and confidentiality.
Job Responsibility
Manage daily copy, scanning, mail, and intake requests by following established service procedures and client expectations
Review work requests carefully, confirm instructions are complete, and process assignments in the correct sequence to support timely delivery
Maintain accurate logs and records for office services activity to ensure clear tracking and accountability
Communicate proactively with clients, team members, and leadership regarding priorities, deadlines, or issues that may affect completion times
Resolve basic equipment and production issues, replenish paper and toner, and keep machines ready for ongoing use
Inspect completed work for accuracy and presentation, and help uphold quality standards across individual and team output
Organize competing assignments effectively to meet service-level commitments in a high-volume setting
Handle confidential materials with discretion and follow company and client policies at all times
Support additional front-office or workplace service functions, such as reception, hospitality, or audio/visual assistance, as business needs require
Requirements
High school diploma or equivalent required
At least 1 year of office services or back-office support experience, preferably within a legal, banking, or large corporate setting
Demonstrated customer service skills with the ability to build positive working relationships with clients and colleagues
Strong organizational skills and close attention to detail when managing documents, deadlines, and service requests
Ability to work independently, use sound judgment, and recognize when to escalate concerns appropriately
Comfortable working with sensitive or confidential information while maintaining professionalism and discretion
Ability to perform in a fast-paced team environment and adapt to changing priorities
Must be able to regularly lift and move materials weighing up to 50 lbs
What we offer
Medical, vision, dental, and life and disability insurance