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We are looking for an Office Services Associate to support day-to-day back-office operations for a client site in Newport Beach, California. This is a Contract position suited for someone who takes pride in delivering reliable copy, mail, scanning, and administrative support in a fast-paced, detail-oriented environment. The role works closely with internal team members and client contacts to keep document handling, distribution, and service requests organized, accurate, and on schedule.
Job Responsibility
Manage incoming office service requests by recording work accurately, reviewing instructions, and confirming all necessary details before starting each assignment
Provide daily support across copy, scanning, mail, intake, and related administrative services in both physical and digital formats
Organize and complete work according to established priorities, service standards, and committed turnaround times
Communicate proactively with supervisors or client contacts regarding deadlines, job status, and any issues that may affect delivery
Perform basic troubleshooting on office equipment and replenish paper, toner, and other supplies to keep operations running smoothly
Review completed work for accuracy and quality, while also helping maintain consistent standards across team output
Handle confidential materials with discretion and follow all company and client policies when processing documents and information
Use resources responsibly, maintain orderly work areas, and support additional front-office or hospitality-related service needs as required
Requirements
High school diploma or equivalent required
At least 1 year of experience in office services, copy services, mailroom operations, or a similar support role, preferably in a legal, banking, or large corporate setting
Strong customer service skills with the ability to build positive working relationships with clients and colleagues
Solid organizational skills and close attention to detail, with the ability to manage multiple tasks and meet deadlines
Comfortable handling sensitive or confidential documents with professionalism and sound judgment
Ability to solve routine problems independently and recognize when issues should be escalated
Capable of working effectively in a team-based, fast-paced environment with people from diverse backgrounds
Must be able to lift up to 50 lbs. on a regular basis