Office Services Associate, Robert Half

Robert Half

Location:
United States, Newport Beach

Category:
Office Administration

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

We are offering a contract to permanent employment opportunity for an Office Services Associate in Newport Beach, California. The successful candidate will play a crucial role in supporting our teams with a wide array of office tasks. The role is primarily focused on handling customer interactions, processing office functions, and ensuring operations run smoothly.

Job Responsibility:

Accurately process and maintain logs for all office services work
Handle customer interactions in person, over the phone, or electronically, offering excellent customer service
Ensure job tickets are properly filled out before initiating work
Perform tasks in office services, mainly reprographics, mail, and intake functions following established procedures
Communicate effectively with supervisor or client on job or deadline issues
Prioritize workflow and meet contracted deadlines for accepting, completing, and delivering all work
Troubleshoot basic equipment problems and place service calls when needed
Maintain a high level of confidentiality when handling sensitive documents and information
Adhere to company policies in addition to client site policies
Perform quality assurance on own work and work of others
Maintain machines, including loading them with various paper toner supplies

Requirements:

Demonstrable experience in customer service
Proficiency in various office functions and operations
Thorough understanding of office procedures and policies
Experience in answering inbound calls in a detail oriented manner
Proven ability to supervise a team
Familiarity with hiring processes and procedures
Proficiency in scanning and digitizing documents
Ability to perform receptionist duties as needed
Strong problem-solving skills to troubleshoot issues
Experience in facility management
Strong digital literacy skills
Excellent communication skills, both written and verbal
Capability to maintain logs and records effectively
Experience in operating office machinery
Sound knowledge of paper management
Proven experience in quality assurance
Ability to distribute faxes efficiently
Willingness to work overtime when required
Experience in handling service calls in a detail oriented manner
Capability to handle confidential documents with discretion
Knowledge about the perks and benefits offered in an office environment

What we offer:

Medical, vision, dental, and life and disability insurance
401(k) plan
Competitive compensation
Free online training
Access to top jobs

Additional Information:

Job Posted:
April 30, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Office Services Associate