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Office Services Associate

United States, Hyde Park · Job Posted May 28, 2026
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Job Description

We are looking for an Office Services Associate to support daily operational needs for a client site in Boston, Massachusetts. This Contract position focuses on delivering reliable back-office service across document production, mail handling, intake, and general office support while maintaining a high standard of customer care. The ideal candidate is organized, responsive, and comfortable working in a fast-paced setting where accuracy, discretion, and timely execution are essential.

Job Responsibility

  • Manage incoming office service requests by reviewing job details, confirming instructions, and documenting work through established tracking methods
  • Carry out day-to-day support activities such as copy and print production, mail distribution, scanning, and intake processing in both physical and digital formats
  • Sequence assignments effectively to keep work moving on schedule and ensure completed materials are delivered within agreed turnaround times
  • Communicate proactively with supervisors and client contacts regarding priorities, status updates, deadlines, or service concerns
  • Resolve routine equipment issues when possible, replenish paper, toner, and related supplies, and report more complex problems for further support
  • Inspect completed work for accuracy and presentation, while also helping maintain quality standards across team output
  • Organize workload based on urgency and volume, balancing multiple requests in a high-activity office environment
  • Handle confidential records with care and follow company and client policies related to security, service procedures, and efficient use of resources

Requirements

  • High school diploma or equivalent
  • At least 1 year of experience in office services, preferably within a legal, banking, or large corporate setting
  • Working knowledge of back-office operations, including document handling, mail services, scanning, and general administrative support
  • Strong customer service and communication skills with the ability to work effectively with clients and internal teams
  • Solid attention to detail, time management, and organizational ability in deadline-driven environments
  • Ability to make sound judgments, solve routine problems independently, and escalate issues appropriately when needed
  • Comfortable handling sensitive or confidential information with professionalism and discretion
  • Ability to regularly lift up to 50 pounds and remain productive in a fast-paced workplace

What we offer

  • medical
  • vision
  • dental
  • life and disability insurance
  • 401(k) plan

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