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We are looking for an Office Services Associate (Repographics) to support daily back-office operations for a client site. This contract position focuses on document production, mail handling, intake support, and related office services in both physical and digital settings. The ideal candidate brings strong customer service skills, sound judgment, and the ability to keep work moving efficiently in a fast-paced environment.
Job Responsibility
Manage incoming office service requests by reviewing job instructions, confirming required details, and recording work accurately in service logs
Produce, scan, copy, and distribute documents while following established procedures for reprographics, mail, and intake activities
Organize assignments by urgency and delivery commitment to ensure all completed work reaches clients and internal teams on schedule
Communicate promptly with supervisors or client contacts when priorities shift, deadlines are at risk, or clarification is needed
Perform basic troubleshooting on office equipment and replenish paper, toner, and other supplies to keep operations running smoothly
Check completed work for accuracy and quality, while also supporting quality review efforts across the team when needed
Handle confidential materials with discretion and follow all site policies, operational guidelines, and security procedures
Support additional front-of-house or workplace service needs, such as reception, hospitality, or audio/visual assistance, as business demands require
Requirements
High school diploma or equivalent
At least 1 year of experience in office services, preferably within a legal, banking, or large corporate setting
Demonstrated ability to deliver strong customer service and build positive working relationships with clients and colleagues
Working knowledge of general office support processes, including document handling, mail services, scanning, and record tracking
Strong organizational skills with close attention to detail and the ability to manage multiple deadlines effectively
Comfort handling sensitive or confidential information with professionalism and care
Ability to solve routine operational issues independently and recognize when escalation is appropriate
Capability to lift up to 50 lbs. regularly and work effectively in a fast-paced team environment
What we offer
Medical, vision, dental, and life and disability insurance