Office Services Associate, Robert Half

Robert Half

Location:
United States, San Francisco

Category:
Office Administration

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

The Office Services Associate is responsible for adding value in providing daily back-office services for our client and teams. Services include but are not limited to reprographics, copy, and mail services in both physical and digital environments with support for services in hospitality, facilities, audio/visual, reception, and other service lines as needed.

Job Responsibility:

Utilize appropriate logs for all office services work
ensure that job tickets are properly filled out before beginning work
perform work in office services primarily reprographics, mail, and intake functions according to established procedures
follow procedures to run jobs in proper order
communicate with supervisor or client on job or deadline issues
meet contracted deadlines for accepting, completing, and delivering all work
troubleshoot basic equipment problems
be able to lift up to 50 lbs. on a regular basis
prioritize workflow
perform quality assurance on own and work of others
load machines with various paper, toner, supplies
answer telephone emails and place service calls when needed
interact with clients in person, over the phone, or electronically

Requirements:

High school diploma or equivalent
minimum 1 year office services experience preferably in a legal, banking, or large corporate environment
skilled in the use of mail, phone, email, digital reprographics, and mail equipment
familiar with general back-office procedures to meet and maintain client satisfaction
proven customer service skills are required in order to create, maintain, and enhance customer relationships
good written and verbal communication skills including professional telephone and email etiquette
attention to detail with good organizational skills
must be able to meet deadlines and complete all projects in a timely manner
ability to handle sensitive and/or confidential documents and information
able to make independent decisions that conform to business needs and policy
good problem-solving skills with the ability and understanding of when to escalate a problem to a supervisory level
must work well in a team environment
must be able to interact effectively with multi-functional and diverse backgrounds
ability to work in a fast-paced environment
must be self-motivated with positive can-do attitude

What we offer:

Medical, vision, dental, and life and disability insurance
401(k) plan

Additional Information:

Job Posted:
July 31, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Office Services Associate