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We are looking for a detail-oriented Office Services Associate (Reprographics) to support daily back-office operations for a client site in New York, New York. This Contract position focuses on document production, mail handling, intake support, and related office services in both physical and digital settings. The role is well suited to someone who enjoys fast-paced work, delivers strong customer service, and takes pride in accuracy, confidentiality, and dependable turnaround times.
Job Responsibility:
Manage incoming office service requests by reviewing instructions, confirming job details, and recording work through the appropriate tracking methods
Complete reprographics, scanning, mail, and intake assignments in line with established service standards and client expectations
Organize and prioritize daily workload to ensure all projects are processed, finished, and delivered within required timelines
Communicate promptly with supervisors or client contacts when questions, scheduling concerns, or deadline risks arise
Perform routine quality checks on completed materials to verify accuracy, presentation, and completeness before release
Resolve basic equipment issues and keep machines operational by replenishing paper, toner, and other production supplies
Handle sensitive documents with discretion while following company policies and on-site procedures at all times
Support additional front-of-house or workplace services, such as reception, hospitality, or audio/visual assistance, when business needs require it
Requirements:
High school diploma or equivalent is required
At least 1 year of experience in office services, copy/print support, mailroom operations, or a similar administrative environment is preferred
Strong customer service skills with the ability to build positive working relationships across teams and client groups
Working knowledge of general office procedures, including document handling, scanning, logging, and mail-related tasks
Ability to manage multiple priorities, stay organized, and meet deadlines in a high-volume setting
Comfortable handling confidential information with professionalism and sound judgment
Basic troubleshooting ability for office equipment, along with the judgment to escalate issues when needed
Ability to lift up to 50 lbs. regularly and work effectively in a team-oriented environment