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An opportunity exists for a well-organised and efficient office Service Coordinator to be part of a successful team within a fast paced environment on a full time basis.
Job Responsibility:
Coordinating service technicians on a daily basis across Australia
Processing work orders and scheduling
Managing works in progress, and working with service technicians to reduce the number of outstanding jobs
Working with Simpro Accounting Software to enter the job details and order required materials
General office duties such as answering calls and emails, data entry, invoice management, generating client reports, handling deliveries, maintaining compliance records
Prioritising incoming jobs to meet customer requirements
Requirements:
Prior experience in a Service Administrator or Service Coordinator role
Proven experience and ability to work as part of a small high performing team
Passion for delivering an excellent outcome, and go above and beyond to meet client needs
Be able to problem solve and think on your feet
Team Player and Can Do attitude
The ability and confidence to use the Microsoft Office Suite
Strong communication and interpersonal skills with a customer-centric focus