Office & People Experience Manager Job at Profound (New York City)

Office & People Experience Manager

Profound is on a mission to help companies understand and control their AI prese...

Location

United States , San Francisco

Salary:

80000.00 - 110000.00 USD / Year

Profound

Expiration Date

Until further notice

Requirements

1 to 3 or more years of experience in office management, operations, hospitality, events, or a service-oriented role
Highly organized and reliable, with an ability to keep things running and notice issues before they become problems
Comfortable coordinating vendors, handling logistics, and managing multiple priorities at once
People-oriented and approachable, with teammates naturally coming to you when they need help
Low ego and high ownership, taking pride in doing the unglamorous work well
Thrive in a fast-growing startup environment where things change quickly and processes are built in real time

Job Responsibility

Own day-to-day office operations in NYC, including cleaning, maintenance, internet, security, access, supplies, and general readiness
Manage inventory of office supplies, snacks, meals, and equipment
Coordinate with vendors and service providers including building, IT, cleaning, catering, and deliveries
Ensure the office is consistently functional, organized, and ready for people to do their best work
Support new hire onboarding in partnership with Ops by preparing the office, welcoming new hires, and helping them get oriented on Day 1
Run office tours and first-day logistics so new hires know where to go, who to talk to, and how things work
Help execute onboarding touchpoints such as welcome breakfasts, first-week moments, and basic social connection
Serve as the default in-office point person for questions, issues, and day-to-day needs
Help plan and execute team events, lunches, celebrations, and small rituals that support connection without slowing execution
Support visiting teammates and leaders with office setup, schedules, and logistics

What we offer

equity
a full range of benefits and perks

Fulltime

People & Office Experience Coordinator

As our People & Office Experience Coordinator, you’re the heartbeat of our HQ – ...

Location

Australia , Sydney

Salary:

60000.00 - 70000.00 AUD / Year

Honey Birdette

Expiration Date

Until further notice

Requirements

A love for creating beautiful, functional spaces and experiences that make people feel at home
A natural organiser – juggling calendars, tasks, and to-dos with grace and zero chaos
Strong communication skills, whether you're coordinating travel or welcoming new team members
A proactive mindset – you spot what needs doing and just get it done
High attention to detail (because you know it’s the little things that count)
Comfortable managing competing priorities across office management and HR support
Experience in a similar office coordinator, people & culture, or admin role
A people-first attitude – you're all about connection, care, and keeping the vibe high

Job Responsibility

Start the day with a kitchen check, grocery order, and a quick reset of the boardroom
Post a job ad for a new retail superstar, then dive into reviewing applications
Jump on a phone screen with a potential Honey, then lock in interviews for HQ & Retail roles
Prep onboarding packs and personalised induction schedules for new starters
Update the org chart
Check in on the shared HR inbox - responding to queries, tracking actions
Coordinate milestone gifts and manage product allowances
Book travel and accommodation for team trips
Distribute mail, wrangle couriers, and keep the office stocked
Wrap the day with an exit interview for a HQ leaver

What we offer

Hybrid Working Arrangements
Birthday, Wellness & Parental Leave
Generous Product Discounts
Self Love Leave
Convenient Sydney CBD Office
Premium Gym Membership

Parttime

Manager, People Experience

HR Shared Service Center- Manager, People Experience

Location

United States

Salary:

47.50 - 71.25 USD / Hour

Advocate Health Care

Expiration Date

Until further notice

Requirements

Bachelor's Degree in Human Resources or related field or equivalent knowledge
Typically requires 5 years of experience in human resources that includes experiences in developing, implementing and executing successful operations strategies in a service or call center
Includes 2-3 years of supervisory experience in successfully leading and mentoring staff on human resources policies, procedures, processes, laws and regulations
Advanced knowledge of state and federal laws and regulations that influence HR
Knowledge of HR functions such as compensation, benefits, employee relations and organizational development
Ability to operate large contact center using contemporary call management and knowledge base tools
Proven ability to examine procedures, formulate policy, design new strategies, develop sound proposals and successfully implement programs
Demonstrated ability to lead/mentor in a team environment where collaboration, motivation and the knowledge transfer process is critical for success
Ability to work within a fast-paced environment, fostering teamwork across HR functions
Proven ability to lead projects, meet deadlines, prioritize demands and solve problems creatively

Job Responsibility

Designs and implements an integrated shared service center strategy
Ensures the execution of consistent and legally sound processes
Partners with other Human Resources functions to ensure alignment and integration of strategies
Oversees and coordinates the day-to-day services and operations of the service center, ensuring compliance with all Advocate Aurora Health Care policies, procedures, regulations and standards of practice
Ensures that the service center provides quality, consistent and efficient customer service and identifies service center best practices supporting quality initiatives
Establishes and maintains appropriate customer services procedures and standards
Interfaces with customers and resolves problems and conflicts as necessary
Continuously reviews and evaluates internal operating processes, facilities, systems and procedures for effectiveness, efficiency and responsiveness to customer requirements
Develops and implements changes and enhancements as appropriate, collaborating with HR Business Partners, Center of Expertise, HRIS, IT and vendors to ensure delivery of high levels of service and customer satisfaction
Monitors, measures and ensures adherence to established work processes, quality standards and customer service level agreements

What we offer

Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program
Premium pay such as shift, on call, and more based on a teammate's job
Incentive pay for select positions
Opportunity for annual increases based on performance

Fulltime

Manager, People Experience

HR Shared Service Center- Manager, People Experience

Location

United States

Salary:

47.50 - 71.25 USD / Hour

Advocate Health Care

Expiration Date

Until further notice

Requirements

Bachelor's Degree in Human Resources or related field or equivalent knowledge
Typically requires 5 years of experience in human resources that includes experiences in developing, implementing and executing successful operations strategies in a service or call center
Includes 2-3 years of supervisory experience in successfully leading and mentoring staff on human resources policies, procedures, processes, laws and regulations
Advanced knowledge of state and federal laws and regulations that influence HR
Knowledge of HR functions such as compensation, benefits, employee relations and organizational development
Ability to operate large contact center using contemporary call management and knowledge base tools
Proven ability to examine procedures, formulate policy, design new strategies, develop sound proposals and successfully implement programs
Demonstrated ability to lead/mentor in a team environment where collaboration, motivation and the knowledge transfer process is critical for success
Ability to work within a fast-paced environment, fostering teamwork across HR functions
Proven ability to lead projects, meet deadlines, prioritize demands and solve problems creatively

Job Responsibility

Designs and implements an integrated shared service center strategy
Ensures the execution of consistent and legally sound processes
Partners with other Human Resources functions to ensure alignment and integration of strategies
Oversees and coordinates the day-to-day services and operations of the service center, ensuring compliance with all Advocate Aurora Health Care policies, procedures, regulations and standards of practice
Ensures that the service center provides quality, consistent and efficient customer service and identifies service center best practices supporting quality initiatives
Establishes and maintains appropriate customer services procedures and standards
Interfaces with customers and resolves problems and conflicts as necessary
Continuously reviews and evaluates internal operating processes, facilities, systems and procedures for effectiveness, efficiency and responsiveness to customer requirements
Develops and implements changes and enhancements as appropriate, collaborating with HR Business Partners, Center of Expertise, HRIS, IT and vendors to ensure delivery of high levels of service and customer satisfaction
Monitors, measures and ensures adherence to established work processes, quality standards and customer service level agreements

What we offer

Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program

Fulltime

Office Manager & Employee Experience Specialist

Novidea is an insurance technology company solving the toughest challenges faced...

Location

Israel

Salary:

Not provided

Novidea

Expiration Date

Until further notice

Requirements

2+ years of experience of operational and preferably HR related roles (HR operations, Employee Experience Specialist, Talent Acquisition etc)
High-level English, both written and spoken - Must
Strong organizational and multitasking abilities, with a hands-on approach
Excellent interpersonal and communication abilities
Passionate about creating an outstanding employee experience with a deep understanding of the importance of care, detail, and personal touch in making people feel valued
Creative thinking with a can-do approach from initiative to execution
Self motivated, independent and proactive team player
Proficiency in office software (e.g., Google Workspace, Excel skills, Canva, Microsoft Office Suite)
Ability to thrive in a fast-paced environment and manage multiple priorities
Problem-solving mindset with attention to detail

Job Responsibility

Oversee the day-to-day operations of the office in Israel, ensuring a smooth, efficient and a welcoming work environment
Plan and execute the annual employee experience program and budget — including company events, holidays, happy hours, employee recognition, and personal milestones
Add a personal touch to the employee journey, making sure small details and office needs are taken care of, while also surprising and delighting employees
Be the welcoming face of the office: greet visitors and ensure new employees have a welcoming and organized onboarding experience
Manage office logistics and supplies, including kitchen and office equipment
Build and maintain strong relationships with external vendors and service providers (e.g., building services, cleaning, food providers, etc.)
Collaborate with our global offices to align employee experience activities worldwide
Combine the company's employee experience program with our employer branding initiatives
Manage community relations and volunteering activities
Track and report office and experience-related expenses, and work with Finance on budget management

Fulltime

Sr. Manager, Customer Experience-Frontline Digital Experience

In this role, you’ll lead a team focused on delivering T-Mobile’s digital experi...

Location

United States , Bellevue

Salary:

112900.00 - 203700.00 USD / Year

T-Mobile

Expiration Date

Until further notice

Requirements

Bachelor's Degree and 7 years of related work experience
4-7 proven experience in the wireless industry
4–7 years of people leadership and team development experience
2+ years of experience identifying customer difficulties, designing solutions, and ensuring implementation
Strong background in customer experience strategy, process optimization, and analytics
Strategic problem solver with a proven track record to influence and get results at all levels
Proficient in Microsoft Office
experience with SQL and analytics tools is a plus
Excellent communication, problem-solving, and project management skills
At least 18 years of age

Job Responsibility

Lead and encourage a team through mentor, career development, and performance feedback
Develop and implement customer experience strategies aligned with T-Mobile’s vision and customer-first philosophy
Represent the voice of the customer at the leadership level to influence product and service develop
Oversee complex, cross-functional projects from concept to execution, ensuring flawless rollouts across channels
Identify process improvement opportunities and partner with internal teams to build customer-centric solutions
Deliver clear, concise communications on project status, key metrics, and team updates
Build positive relationships with senior leaders across the enterprise to drive alignment and support
Champion post-launch strategies that improve new commerce, product, and service experiences
Tackle additional projects and responsibilities as needed

What we offer

competitive base salary and compensation package
annual stock grant
employee stock purchase plan
401(k)
access to free, year-round money coaches
annual bonus or periodic sales incentive or bonus
medical, dental and vision insurance
flexible spending account
paid time off
up to 12 paid holidays

Fulltime

New

Associate People Manager

Every day our teams help people in businesses and communities to do what is righ...

Location

United Kingdom , London; Milton Keynes; Cambridge; Gatwick

Salary:

Not provided

Grant Thornton UK LLP

Expiration Date

Until further notice

Requirements

Experience of mentoring and coaching others
Experience of direct people/line management
Experience of supporting and challenging others to help them reach their full potential
Confident in using Microsoft packages
Passionate about creating the best possible experience for our Associates

Job Responsibility

Be responsible for providing both support and challenge to Associates to enable them to be their best
regular conversations with Associates to understand workload, pressures, wellbeing and feedback
proactively managing performance including goal setting and performance reviews, dealing with any issues that arise including exam fails, under performance, absence and wellbeing concerns and escalating issues where appropriate
handle numerous administrative tasks such as monitoring performance feedback and preparing data and contributing to talent meetings
leading the local orientation for Associates, providing a first-class introduction to our firm
working in close partnership with the other Associate People Managers to ensure a consistent people experience for all
valuing diversity through everyday inclusion

What we offer

life cover
income protection
matched pension
screening
dental
eye care
Doctor@Hand
mortgage advice
will writing
investment accounts

Fulltime

Assistant Front Office Manager - London Marriott Hotel Regents Park

We are looking for a passionate Assistant Front Office Manager to join our wonde...

Location

United Kingdom , London

Salary:

36157.80 GBP / Year

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

2 years experience in the guest services, front desk, or related professional area
A warm, people-oriented demeanor
A team-first attitude
Positive outlook and outgoing personality
Flexibility, problem-solving skills, and multi-tasking ability
The ability to stand, sit or walk for extended periods of time across a work shift.

Job Responsibility

Leading and assisting with the successful completion of daily shift requirements
Ensuring guest and employee satisfaction and achieving the operating budget
Assisting in completing financial and administrative responsibilities
Utilizing interpersonal and communication skills to lead, influence, and encourage others
Supporting all day-to-day operations
Handling guest problems and complaints
Managing day-to-day operations, ensuring quality standards
Supervising staffing levels to ensure guest service, operational needs and financial objectives are met
Providing guidance and direction to subordinates
Identifying the developmental needs of others and coaching, mentoring

What we offer

Personal coaching to support you in your day-to-day job and development and training opportunities
Special discounted rates for 9,000+ Marriott hotels worldwide for you, your family and friends
£5 breakfast when staying in most of our European hotels
50% discount on Food & Beverage when dining in the hotel
Start with 31 holidays (Including Bank Holidays), then watch your time off grow—1 extra day every work anniversary
Heavily discounted room rates for you & friends and family
‘Recommend a Friend’ Incentive – Be rewarded for referring someone you know
Complimentary staff uniform dry cleaning
Complimentary meals on duty.

Fulltime

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Office & People Experience Manager

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