Office Operations Manager

• Oversee the intake, review, and ongoing tracking of common area maintenance applications and supporting records to ensure files remain current and accurate
• Administer tenant-related applications by confirming completeness, following up on outstanding items, and maintaining clear documentation throughout the process
• Maintain property, tenant, and vendor information within Yardi, ensuring data is updated consistently and available for reporting and operational use
• Coordinate vendor relationships, including onboarding support, document collection, status tracking, and day-to-day communication
• Provide administrative assistance to accounting activities by helping organize invoices, support documentation, and related office workflows
• Work with municipal offices to help secure permits, approvals, and other required compliance documentation tied to property operations
• Develop and maintain organized filing systems and spreadsheets for applications, vendor records, lease-related information, and operational reporting
• Offer broad office and operations support in a small-team environment, taking initiative on emerging priorities and special projects as needed

• Previous experience in real estate, property management, or a closely related industry is required
• Hands-on knowledge of CAM processes, tenant documentation, and vendor coordination is strongly preferred
• Proficiency with Yardi or comparable property management software is required
• Strong working skills in Microsoft Office, especially Excel for tracking, reporting, and record management, are required
• Ability to manage multiple responsibilities while remaining organized, dependable, and detail focused
• Comfortable contributing across departments in a small office environment with a collaborative, team-oriented approach
• Effective written and verbal communication skills for working with tenants, vendors, municipalities, and internal stakeholders
• Exposure to accounting support functions or Adobe Photoshop is considered an advantage

Exposure to accounting support functions or Adobe Photoshop is considered an advantage

• 15 PTO days
• 5 sick days
• 8 paid holidays
• No 401K yet but working on developing one (gives annual bonus)
• Medical, vision, dental, and life and disability insurance
• 401(k) plan