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We are hiring an Office Operations Manager to lead office operations for our New York headquarters and oversee execution across locations. This role manages a team of Office Operations Assistants in NYC and SF and owns workplace logistics, vendor management, and large-scale initiatives, including our upcoming complete move of our NY office to our brand new HQ. The ideal candidate has experience managing office teams, scaling office operations, and leading complex office moves in fast-growing environments. This role serves as the primary point of contact for all office-related operations, setting priorities and ensuring consistent execution through office staff and external vendors while driving efficiency and scalability as the company grows.
Job Responsibility:
Own and oversee the NYC headquarters relocation to 401 Fifth Avenue
Manage office planning across multiple floors and buildings in NYC
Coordinate timelines, vendors, budgets, and internal stakeholders
Serve as the primary liaison with movers, contractors, and building management
Act as the main point of contact for all office-related issues
Oversee day-to-day office operations for NYC HQ (~400 employees)
Manage desk planning, seating arrangements, space utilization, and office layouts
Handle building requests, facilities coordination, and operational issues
Ensure offices are organized, clean, and fully operational
Own vendor relationships across office operations (cleaning, maintenance, food services, stocking)
Standardize and scale inventory, ordering, and stocking processes
Implement systems to support consistent, cost-effective operations
Implement and improve office procedures and operational workflows
Introduce scalable systems to support growth beyond startup-stage processes
Ensure consistency across current and future office locations
Oversee logistics for internal events, and company gatherings
Support off-site events in New York City as needed
Partner with internal teams on onboarding logistics (non-HR)
Requirements:
Ability to work on-site at the New York City office
5+ years of experience in workplace operations, office management, or facilities leadership
Prior experience managing office teams and coordinating execution through staff and vendors
Proven ability to scale office operations, including building processes, operational workflows, and project tracking systems
Demonstrated experience leading office moves or large-scale operational projects
Strong background in vendor management, contract oversight, and operational logistics
Comfortable working in fast-paced, ambiguous environments with competing priorities
Highly organized, proactive, and able to own complex initiatives end-to-end
Flexibility to adjust work hours as needed to support business and operational requirements
What we offer:
Equity in the company
Medical, Dental and Vision premiums covered at 100%
Fully paid parental leave
Commuter benefits
401k benefits
Fitness & home services stipend to cover part of your expenses so you can focus on what matters
A collaborative in-office environment with an open floor plan, fully stocked kitchen, and all meals covered in the office